Goosehead Insurance - Jeff Jones Agency - Lake Charles (LA)

Jake Thibodaux The ladies at this establishment are very kind and professional. They are sure to get you as low of a rate as possible they are actually worth your time compared to other agencys in the area.

Charles Parker Lloyd Andel was recommended by a friend. Excellent personal service. Any question that I have pertaining to my house and car, he’s available to answer it. When my policies are up for renewal, he checks to make sure they are still a good fit for our needs. Highly recommend Premier Insurance Group.

Mel Bourgeois Treated great, been a customer for 40+ years

Taryn Fabacher Rachelle Racca with BB Gulf States was so helpful in setting up my insurance personal insurance for my home & auto. She helped me evaluate my different options for coverage to make sure there were not any gaps in my policies.

Christy H They have amazing customer service along with making sure to do everything that is best for you! ANYTIME I need to contact Allstate, I have and will continue to call them. I very much appreciate these ladies!!

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Jenny Soderquist A huge thank you to George Boutwell for being so kind and helpful in a stressful situation after snow/ice storm. I have been a customer of Scriber Insurance Agency for years.

Brad Brossette Great Agent! She knows when she can trust PuroClean of Shreveport to help take care of her customers property damage.

Cerise Duran Ashley always is and always has been awesome!