Goosehead Insurance - Jeff Jones Agency - Lake Charles (LA)

Poirier Michael (directorfsm) When Travelers Ins. Co. decided to jack up my rates for my ex-wifes claims, I went shopping for a new carrier. I was surprised to learn that MS no longer had a GEICO office, but not an issue I was referred to the closest office in Mandeville, LA and Brooke took excellent care of my insurance needs. I got better coverage, at a better price, a win-win.

Hunter Between Jeremy and Sydney this is the best insurance company I’ve ever had dealings with. Above and beyond customer service, they really take the time to explain things well. They always pick up the phone or return calls promptly. They might not be the cheapest every time but if you want a great insurance company that’s going to come through you owe it to yourself and your property to give them a call!

Katie Wagner Excellent experience getting an International Driver’s Permit. No appointment,

Linda Bard They are professional and very quick to address your questions and concerns should you have a claim. Great service!

Michelle Fuller I’ve been with State Farm auto since I’ve been driving and loved them. When my home insurance went up I called to get a quote and Todd Taylor was the agent I spoke to. He made the process extremely easy. He was very knowledgeable and answered all my questions. I just wish I would have called sooner!

Kum Rizk Shelter Insurances website is user-friendly and easy to navigate. I was able to get a quote online quickly and easily. The entire process, from getting a quote to purchasing a policy, was smooth and efficient.

Sequoia Sledge Ive had the pleasure of working with Mrs. Amber Clark at Paulen Luttgeharm - State Farm Insurance agency, and I must say, shes truly exceptional! Mrs. Clark goes above and beyond for her clients, making you feel like family, not just a policy number. Shes always available to answer questions, no matter how big or small, and her expertise in insurance is impressive. I appreciate how she takes the time to explain things in a way thats easy to understand, making me feel confident in my coverage. Mrs. Clarks dedication to her clients is evident in everything she does, and Im grateful to have her in my corner. If youre looking for an insurance agency that truly cares about its customers, look no further than Paulen Luttgeharm - State Farm Insurance agency and Mrs. Amber Clark. Five stars isnt enough - Id give her ten stars if I could!"

Jaylene Sexton Kelli and team are so friendly and helpful. She always has time to help her customers. She proactively reviews policies with clients to makes sure all needs are met. She is very knowledgeable and customer focused.