Finance Center of Thibodaux Inc - Thibodaux (LA)

Gloria Lodrigue These ladies have been helping me for a while now. They are absolutely amazing! Friendly, understanding, and not afraid to smile and laugh. Id recommend anyone going here. For the most part its Rachel (today) that helped me! But feel free to talk to anyone!

Joe Blow Fast friendly service and the after hours ATMs are always working with cash

Robert Corbett Very awesome people! Took care of both my wife and I and got us what we needed to move exactly when we needed! Couldn’t be more thankful! Nice as can be and don’t care to carry on a good conversation! Don’t hesitate to check them out!

Ashley Fontenot Always understanding and very helpful and nice

Julie Sers Reba Phelps w/ BOM Financial Services came to my rescue with promptness, efficiency, & so much grace during a very stressful time for me with another local insurance provider. I am so grateful for her incredible industry knowledge, her connections, & her ability to find the perfect fit for my many needs. Reba & her team truly adore their work & don’t stop until complete satisfaction is reached for their customers. That’s exactly how the customer service world should work, & Reba & her team model that to perfection!

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Sarah Stokes This is probably the easiest car purchase I have ever had! Aaron Singleton is awesome! He was so helpful and got me everything I asked for!! This is my second purchase from him, and I couldn’t be more pleased! The staff are always so friendly and eager with help with anything you need!