Eric DeRoche - State Farm Insurance Agent - River Ridge (LA)

Alisha Sylvia Super easy to get everything done! Worked directly with Ragan. He was very informative. Easy process to take care of all of our insurance needs.

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Kaptain Savant Very helpful they went out there way to give me the best rates. And very friendly.

Doug Birdwell Staff is very professional. Always willing to help.

LuvKayMJKing4ever Naomi is the BEST!! I was worried about getting an expensive auto insurance, but she was able to shop around for me, finding the perfect quote within my BUDGET!! Thank-you!! One Hundred percent recommend! 10/10. Quick, fast, and Done!…..

Mama Dat I have been a customer of Farm Bureau for well over twenty years, and have had only fast and helpful responses to my every need for assistance. They are very quick to help, immediately after accidents. Their service is very prompt, and they have me back on the road faster than I have ever thought possible. The staff is friendly and do everything they can to help. I recommend them to my own friends and family. Farm Bureau has the best prices and service that I have ever seen, in my 55 years of driving. I could not recommend them any higher!

Rebecca Savage Good business. Quick to answer any questions. Cody and Chris are very knowledgeable in what they do. Also, Oscar the dog greets you in a very calm manner.

Wanda Anderson Maya was most definitely the sweetest and patience worker that I have came across with a kind and gentle voice shes a keeper for this job

Madelyn Benton I don’t know what I would do without my agent, Anna and Lauren. They are my dream State Farm team. Anytime I need anything at all, they are right there ready to assist me. They take away any stress I have towards claims, loans and give me an overall feeling of protection. They also have my best interests at the forefront when it comes to life insurance for myself and my family. I can text or call at any time and I know Lauren or Anna will respond immediately but usually they are already aware of any issues and have taken care of it. If you want individualized, focused support and care, this is your agent and office! Keep it up Anna and Lauren!