Direct Auto Insurance - Alexandria (LA)

Samuel From the moment I contacted them, I felt like a priority. The agents are knowledgeable and really took the time to listen to my needs. My policy was set up quickly and without any complications.

BT Jones I will tell it like it is. 1. The owner is polite and cordial. 2. Meghan at the front and Jess, works remotely and the rest of the staff shows excellent professionalism, polite and very detailed and patient. They really go above and beyond to help you. 3. I have but just 1 complaint. It is directed at the recent change in operations at HQ and IT. That is, you should be able to click pause or unpause for a month, or however much time you need. This is not directed at the agent or his staff. 4. I like the fact the agent and staff also tell it like it is. There are no hidden rules or fees. I would highly recommend this agency and State Farm as a very clear, affordable auto insurance company

William Hood I must say... Great company to deal with! Very detail oriented and knowledgeable in their field. I wont do business with anyone else. Already referred some business their way. Thanks again

Jeff Haddox Works for me

Jezuz Hdz This is the best place for any of your insurance needs, every time I been at their office it has been a very pleasant visit because the personal is very polite and informative.

Tiffany Warren My husband and I have had nothing but positive experiences with Elliot and his office. We have been their customers for just over 3 years, and every interaction has been seamless and pleasant. Their customer service feels very personable, they communicate clearly in layman’s terms, and they respond quickly. I deal with a lot of insurance agencies regularly at my job, and I can honestly say Elliot’s team sets the bar high. My husband and I often agree that we regret the years we wasted being frustrated with other insurance companies and agencies!

Andrew Lyon I am currently in the the process of moving into a off campus apartment at LSU. I worked with Anthony Torregrossa to acquire renters insurance. Anthony was a huge help throughout the whole processes was quick to respond when I needed assistance and even reached out to my landlord regarding any questions that I was not able to clarify. Anthony was also very personable and felt the experience was more of a friend helping a friend and felt a initial trust through the whole process. When I mentioned I would be obtaining a car he was quick to let me know all of my options and was laying out the details right away leaving no questions on my end because of how well Anthony laid everything out. I would recommend Anthony to anyone who is looking to get any sort of insurance in the near future. Anthony is the man to get it done.

Kelsey Knighten Very helpful, worked around our busy schedule and Did great! We were just looking for auto insurance but they even got us a discount on our home insurance!

John De Luca Carmouche Insurance of Baton Rouge, LA is the most efficient, knowledgeable , and excellent follow up by their Insurance agent, Jackie. I have dealt with other larger insurance carriers, namely STATE FARM and ALLSTATEwind and hail coverage, and have been dissatisfied with their support when needed when following a claim. Jackie went far and beyond to find me an insurance carrier that would accept my application.

Hiromi lucero Vela I had a great experience. The team was friendly and professional, with clear communication at every stage. I recommend this agency for anyone looking for honest, straightforward service.