Direct Auto Insurance - Alexandria (LA)

Jones Anita “NitaBoo!” Very nice ladies that works there.! I have known 1 of them over 10 years in winnsboro office, she knows what she is doing and always tries to get me the best insurance rate!

Reed Ebarb Mark holds all of our policies. When one of our cars was wrecked, he was there, helping us through every step of the process. Hes always coaching us through our insurance options, helping us balance coverage and price. When I needed life insurance, he was there. When I needed car coverage, he was there. When I needed a friendly agent to help explain things, he was there. Love Mark.

Joshua W Good service and reasonable prices for insurance

Matthew Lemoine Absolute worst claims department ever. Been fighting for a month now trying to get them to fix my vehicle. Complete disaster

Chiquita Williams Great Insurance. They will work with You to find you the Best options for your Vehichle that work for You. They have Nice Discounts. I Love the Discounts I receive for my Auto Insurance. They are very Hood with letting you know if a payment is missed, and give you time to pay it if you’re late or anything may come up. This is A Plus for Me. I’m happy with them for now. I recommend them.

Poirier Michael (directorfsm) When Travelers Ins. Co. decided to jack up my rates for my ex-wifes claims, I went shopping for a new carrier. I was surprised to learn that MS no longer had a GEICO office, but not an issue I was referred to the closest office in Mandeville, LA and Brooke took excellent care of my insurance needs. I got better coverage, at a better price, a win-win.

Justice JoyceTV I had to handle family matters as each account holder is indisposed. Yall sheer disregard for any levels of customer service, organization and I met the agency owner while trying to pay. I dont know a great insurance or bank, but I do know predators & predatory feelings. A UDAAP filing needs to take place here to identity if these elders are paying more than theyll ever receive. Kemper Life is how its titles but Ive known of Union National since I was a child and the insurance man would come by for payments. Paying online is impossible and paying by phone is an option but I cant imagine if there are fees or lack of concern for privacy when account numbers are given. I had tone thrown at me that I didnt care for which prompted me to bring up a return phone call that didnt happen on Tuesday (its Thursday). Come to find out, I was given unfilled words by the Son but the Dad was the person I was incorrectly addressing in the office. Dad called the son and the son actually owned he didnt call back. I apologized for my misspoken error. In summary, I do not recommend. Lets not abuse our own people or have a hint of impropriety of doing so.

S B Im am not a customer however their policyholder caused damage to my vehicle in February and its now May. The adjuster over the claim never and I mean never returns calls and I need a rental. Terrible insurance company to deal with especially this adjuster.

Amanda Vonderhaar Skip saved my homeowners association a whopping five figures on our wind and hail policy. The previous company never performed a policy review to find any savings and we had been overpaying for years. Skip saved the day and does an annual policy review. While reviewing for our renewal, Skip found a few thousand more to save in our second year with him. Best decision we ever made.

Jason Dickens No better service to be found! I moved all my vehicles over from State Farm, and when we bought a new house I never looked anywhere else! Great people!! 10/10 recommend!