b1BANK - Oak Grove (LA)

Kay Notary name "Allison" is an bigot. I corrected her over the phone that Im a woman several times and she still called me sir because I have a naturally deep voice. Inconsiderate and rude. People who shove their views into a phone call shouldnt be working with the public

Aaron Heins They approved my loan with a not so good credit score but I had to have a co-signer. That was understandable to say the least. The only negative thing to say would be the gigantic interest rate! They are known for giving high rates to even people with good credit so. Im just happy I got approved to pay off most of my important things that Im behind. They also said I could get 5K when I asked for 2K which I really needed! Just getting it into my account today but everything has gone okay so far. Im satisfied! Thanks to Angela! Thank you!

Beezy I give them 5 starts arlena was very nice and professional and very efficient she was very patient in getting me the money I needed it I definitely recommend that loan company arlena deserve 10 stars

Scott Prazak The good: you eventually get through to helpful assistance from someone who is very knowledgeable about the website and the system. The bad: this has been the most infuriating experience with a bank that i have ever had. Two months, and I still cant make a payment on my loan. They recently updated the website, so you can no longer make loan payments while logged in. If you try, they return the payment. You have to log out, go to the QUICK PAY link, and pay from there. They added a $3 fee for bill pay, or $2 for paper statements. The only way to pay is to write a paper check and walk into a branch. I have not tested this yet... There is a $10 fee every time I need to withdraw money from my loan. There is a $10 fee for electronic transfers. The bank recently removed tellers. There are ATMs with video calls to someone somewhere. I was directed to use the virtual teller ATM, but then the virtual teller directed me back to the employee who directed me to the interface in the first place. TL;DR I would not recommend this bank at all for anything. Ive been with another bank for my main checking for years and have had almost zero issues with them.

Alyssa Quick, easy, professional, and very friendly!

Keshia Broussard The service at Louisiana 1st is amazing! Monica is heaven sent. She is currently helping me navigate my credit rebuilding journey! I’m forever grateful! I definitely recommend!!!