Thrivent Financial-Lutherans - Mattoon (IL)

tom boutilier Tom Edler is one of the nicest people you’ve I’ll ever meet! He takes your call and doesn’t have you sent straight to a voicemail. I’ve had a freak out moment with something that was destroyed.. next time we went into Tom’s office he had a replacement for me. I knew from then on he will insure us until we well.. don’t need insurance at all…. Well if heaven has insurance must be expensive… but I’m sure Tom will get them insured! Can’t say enough love you guys your office alway feels like home as well as talking on the phone it’s like calling that one family member you should call more but never do.. we’ll make it up here!! 1. Quick response 2. Level of care and compassion 3. They are real people not recorded bots. 4. Voicemails are ALWAYS RETURNED!! 5. Cool country coozies .-)

bob long Great place, good prices, friendly staff.

Joe We found a car in the metro area that we wanted to look at and purchase. We were on our way to Granite City and decided to make sure we would be able to come home with the car if we liked it due to no time to make another trip, Delise Thompson was the loan officer we worked with on a Saturday. She knew we were on a time crunch because the bank closes at 1pm and she made sure to work with us and the dealership to get the car secured. That meant she was working up to closing to make sure the dealership got paid and we could leave with the car. This purchase was very last minute and would not have happened as smoothly as it did if she wasn’t dedicated to making customers happy. She went above and beyond and dedicated herself from start to finish. We have several accounts and loans with SIU CU and we are very pleased and will never go anywhere else

Jeanette Gerlach Larry is very informative and knowledgeable. Very nice to talk with, Downton earth. Very accommodating to my schedule.