Sheffer Insurance Agency - Herrin (IL)

Marcia Orr Ashley Riggins at Purdum Gray is efficient, professional and just great at her job!! We moved to Macomb, Illinois from Dallas, Texas 2 years ago and my first dealings with her was when I needed to sign up for insurance through the Marketplace. She helped me through the process and has been assisting me with any health insurance matters that have come up with since then. She takes care of anything and everything that comes up immediately and it is always done correctly. She is the best and I feel lucky to have her!!

Google User The people here are very helpful and explain things CLEARLY when you have questions. They dont try to rush you through processes like other places do. When they have to direct you to, for example the claims deparartment of your insurance, they educate you on what youll be asked and what papers to have ready. Theyre just all around awesome.

Terry Cox 100% Great job, great customer service. Will highly suggest you talk to them before making any final decisions. On A insurance agent. I was at the Granite City hall.Is office on memory yoki roadI was at the Granite City office

Miguel Hernandez Maria at State Farm was excellent in helping me with my account. I want to thank Maria for assisting me with all of my questions and concerns. I appreciate you Maria for being so generous! Thank you Maria

Kyle Mike Moews is the WORST argent I have ever had, absolutely awful. switched my insurance to Mike at Acclaim I had my RV home and three cars insured along with a rental property. Came back with a couple options. went over them, very quick and seemed confused him self has he is explaining it to me. Two months go by and my neighbor hands me a cancelation notice He had insured the wrong address I went back to look at my info I gave him, said my correct address. I called mike upset he said its no big deal sometime the insurance company make mistakes. start going over my policy and find more and more problems. told him I wanted coverages the same as what I had before with my prior insurance company he even asked for my policy so I mad him a copy he had all the numbers. coverages where half what I had before oh and no insurance on my RV at all !!! Called again up set told me he had no idea about the RV printed out the email I sent him with the list of items needing coverage on he said he never got it. Then gives me an excuse that he got a new girl and might have not got that email. Mike has an excuse for everything and takes no responsibility for anything he dose. really really bad.

Chad Davis Best insurance company Ive deal with so far. Ive lived in 4 different states too

Dennis Zehner Sherry is great working with those on Medicare. And, if you use Via Benefits, she knows how to navigate that system with ease. Shes proactive when it comes time each year to review coverage. She definitely takes the stress out of obtaining health coverage.

Whitney Bruce Tia is wonderful! She always goes above and beyond. She takes the time to walk me through my options so I can make the best choice for me and my family. I honestly feel that she always has my best interest at heart. I am so grateful for her kindness, knowledge, and willingness to help!

Jonathan Hernandez I had a wonderful time, the employees are very professional and helpful. I’ve recommended family first insurance to all my friends and family!

Jacob Claytor Absolutely spectacular! Doug gets back to me extremely quick, he is very knowledgeable and his pricing is always very good! Best customer service I have received from anyone in years!