Plaza Currency Exchange - Waukegan (IL)

1 /5 Snacks: I called for a quote and the lady said she needs to see the title first to give me a quote. So I walked in and she says 681. I asked her why did you need to see the title and she said sometimes they make a mistake on it which sounded like an excuse. Don’t go here for any of that service other currency’s do it cheaper

4 /5 Outlaw Rebel Girl: My husband and I get our monthly rent money order here and stamps, never had an issue. Everyone is friendly and granted I understand and speak some Spanish so never had any problems with communication. Like that theyre open later on most days since others close pretty early. Location is a bit sketchy but it is in the mall and well lit, just always watch your surroundings no matter where you are.

1 /5 Aylin Vidal: Employee didn’t help me right away as she was gossiping with other employee. Failed to mention the $15 fee that gets charged when using a card to pay. Had to call twice because the first call they answered and hung up immediately, Called again and said along the lines of the following “our employees know about the fee, we sometimes bring it up” can’t believe a store is being managed this way. The 1.7 star review should be much lower. If I could give no star I would.

5 /5 tonelo29: Location under new owner/management and you can tell a difference already! I was in the other day for license plate renewal and they’ve got new management and the staff was very nice when they greeted you. The store was very clean and When I asked if the same owner they said no and the owner was actually in store and I expressed our concerns before and he said he would be around more along with new manager to work with staff to make sure they give a better customer experience than what was done in past.. He said they’ll be doing updates/minor remodeling to store along with better lighting for everyone.. The owner apologized for anything myself or anyone experienced before, even though it wasn’t His fault but wants our business back and is committed to make it right again. So far he is delivering!! Thank you !!

5 /5 Jason Wydra: Ive been going here for 3 years. I have never witnessed rudeness from the staff. It is NOT a high crime area as some suggest. Ive never been begged for money while leaving. The complaints I see on here are most likely from people who just plain and simply hate their lives and are always angry about something. Ive witnessed these types of customers while in line. AND PLEASE STOP USING THE RACE CARD ALREADY!!!!!This business is a business I will continue to go to.