Mid Valley Accounting Services - Geneva (IL)

Bobby Johnson The ladies at Browns were very helpful and saved me quite a bit of $$ when I switched from my pervious provider!

Janet Matteson The worst online banking compared to other banks that one doesn’t have to wait over a weekend to reset a password. They need to have more than 1 person there capable of resetting your account Total inconveniece

Shanna Kolves Serving his own hometown makes him relatable. Someone is always available to answer questions in the office and get you the assistance you need. They are reliable to call you back ASAP if needed. One place for your insurance needs.

Edoardo Tortoledo Worse customer service experience I’ve had, at ANY bank, Chat agent (Jenna R), not sure if she was inexperienced or if that’s a protocol but absolutely no help, i clearly had mentioned that I couldn’t make a payment thru the phone and she tells me to “call” goes to give me the number and the a “pre made response” when that’s precisely why I opened the chat, to get someone to help, i explained to her again, just to received a very similar response, I previously had Bank of the West, which we know was taken over, and it was by far a much better bank. After having 15 different accounts at other banks, I never came across such terrible lack of customer service support.

Alyssa C They were truly so kind and gave me some resources regarding what I went there for. Very compassionate employees here. If youre nervous, dont be. They will do what they can to help.

Ronald Korte Weve been working with Patricia for the last couple of years and cant say enough about her! She is very knowledgeable and explains things in simple terms. She takes the time to listen to you, and very good at following up. Her staff is just as friendly as well. Would highly recommend her!