James Hughes - COUNTRY Financial District Leader - Olney (IL)

Jeanine Stuckey I called Urban insurance agency to make a payment and on the very first ring a human answered!!! That doesnt happen anymore. I was so happy with the customer service. Sharon does an excellent job! I appreciated that experience very much! We could all use LESS stress! Great job Urban Insurance Agency!

Lynn Brad I used Scott for my auto insurance and he is so easy to talk to ,he is knowledgeable, and he was patient as he walked me through the whole process. 10 out of 10!

Tina Langford Elisa is a great agent. She handles all the details with efficiency and keeps me informed. Through this whole process, after the last hail storm, Elisa has been a champion for our family and taking care of all our needs. Thank you so much. Becky and you are the best.

Carmen Thomas Joe Stovall has been our agent for 35+ years! He goes above and beyond to provide his customers with excellent service regarding any insurance needs. He is always available to answer questions and if not available, his office manager (Mimi), is excellent and very knowledgeable and can assist you as well. We love them both and appreciate the care, service and professionalism we have be given over the years.

Richard Bassett Doesnt handle his business very well and hard to catch him open

Tomika Talley-West Dan Hollowell is not just my insurance agent, but a trusted advisor. He takes the time to understand my needs and genuinely cares about finding the best fit for my situation. Dan always goes the extra mile and I feel confident that my family and assets are well-protected.