IDHS Bureau County Family Community Resource Center - Princeton (IL)

Stacy Cisneros Carrie, my representative, has always been very professional, efficient, and looks for ways to help our business optimize our financial growth. Highly recommend!

Timothy Mansour Jim has helped me on several complicated tax matters. Hes knowledgeable and balanced and his input is always appreciated and respected. Thank you, Jim!

Jeremy Shaw I called heights in April and Stacy Wallace answered the phone. I set a time and day to go in and speak with her. She was very professional and helpful also extremely nice and walked me thru the whole process of the loan and was able to get me the money I need to pay off some bills. I have told a few people about how great she was and how great heights is. They will help you even with not so perfect credit.

Shannon Lowry LP gas department is a joke. After being a loyal customer for 12 yrs we were kicked off budget billing because we didnt use enough. In Feb of this year i had an overpaid account at $1100+. I decided since this company doesnt repay the loyalty to good customers, I decided to switch LP providers. When I called to get my reimbursement, I told the individual we would no longer need their service. Conviently, the individual I spoke with neglected to note the fact that I chose not to be theyre customer. Fast forward to Aug 2024, they showed up and filled our tank because apparently they had installed a "keep full monitor" that I was unaware of. I called the office and the lady I spoke with told me there were no notes on my account stating I no longer wanted them to fill our tank, and now, even though Im on budget billing with another company, now they are saying I owe them almost $600. Ridiculous. STAY AWAY FROM THIS COMPANY. Even when you tell them you dont want to be their customer any longer, they still find a way to take your money.

Rob Ladove The emoyees here have always been a great help to me. Very professional and do their best to do their jobs. They helped me get my credit from bad to good in no time! I appreciate this bank and will continue to use its services forever! The US Bank app is also a pleasure to use.

Brooke Smith When I needed to switch auto companies, Breanna was quick to find the perfect fit for me. She did this all under an hour during my lunch break. Chris was also quick and efficient when it came to helping me get new health insurance. Everyone at Pumo is very friendly and they do an amazing job meeting their customers needs.

Mensah Ibeachuchi Excellent customer service and wonderful employees and managers who are very nice and helpful at this branch location. The wait in line was not bad at all in the lobby plus the drive through lines were moving fast.