Genworth Financial - Rock Island (IL)

Richard Roberts Great customer service. Really helpful.

Peter Bilotto I just want to thank the staff at Bank of Pontiac for going above and beyond to help me fix my account especially Morgan. She is very courteous and nice and stayed in contact with me every step of way. I also want to the thank Rhonda from piper city branch as well she was also a great help. Thank you guys

Amber House The ladies who helped me were wonderful! They were efficient and kind. They explained things thoroughly as needed. Overall great experience. Thank you!

Elizabeth Cavanagh Always listens to what my goals and plans are!

Alexis Stutes I had a very good experience here today! (05/19) Kim and the lady she was training for the Colchester Branch (I’m sorry, I forgot her name) were both very nice and had great customer service! Even though she was training, the process was not very long at all and they made conversation with me while doing the process and made me feel welcome as a new customer!

Patricia Mossman Daniel greeted me cheerfully (& it was just before lunch time) and answered all my questions/concerns completely. Transactions completed efficiently. Excellent service. Thank you

Theresa Gonzalez I wish I could give them a zero cause they are robbing people. They charge 108 a month to protect their loan and not the customer. My car was stolen 2 months ago and Im still paying for the repairs. They didnt give me no options. Jd by riders are selling lemons and they dont care about that either. I wouldnt tell my worst enemy to go wither one of these places for a car. They are robbers and dont care about nobody but their self. I cant wait to pay this car off cause I would never but another car from them. Then when you do call and make a payment and you behind you got customers care talking to like a damn child. DONT BUY A CAR FROM THESE PEOPLE!!!