Farmers Insurance - Brandon Thompson - Metropolis (IL)

Brittany Johnson They are always there to answer my questions. My insurance claim was fast and easy to do. They are the best insurance company I have ever had. Thank you!

John Schiavo I really despise this company’s business practices. They offer low introductory rates then double-digit premium spikes at every renewal.

John Poppe Chris is such a great agent and his staff are equally awesome! Chris has been my insurance agent since 2011 and takes care of my insurance needs for auto, home, personal articles, personal liability umbrella, and life insurance. Excellent customer service, great pricing, and a very caring and personable staff. I highly recommend Chris Coyne State Farm!

Tessa Rae I was at my wits end after getting a very high premium in the mail from my home insurance company. I went online looking for quotes to see if I could get a better option and Kylie was incredible with me on the phone. She was able to lower my auto AND home giving me peace of mind and alleviating so much financial stress.

Charles Wilson Steven was prompt, smart, and did a good job. Some of his emails were written after 5 PM, suggesting a good work ethic, which used to be almost universal in my profession when I was his age.

Mel Odum Dylan is very knowledgeable on his craft and very professional! Very pleased with him helping me over these last few days! Hope he has continued success with helping people daily. Very good at trying to help you save some money!

Sara I’m impressed with how easy this agency made everything. They explained all my options and helped me find a policy that fit my budget. The process was simple and quick and I feel secure knowing I’m covered by them.

Kimberly Taylor Marie was very helpful and acknowledge about purchasing auto insurance. And I would definitely recommend her to my friends.

Jan Crites My agent, Chuck Schmucker, went the extra mile to help me with my insurance needs!

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.