Farmers Insurance - Brandon Thompson - Metropolis (IL)

Peter Sloan My wife, Barb, and I have been with Russell-Smith Insurance for over 20 years. We have always experienced excellent customer service. It has been a good feeling to know an immediate answer to an insurance related question is just a phone call away to Cheryl or Brandon. We have had to make a few insurance claims over the years and it was always a simple and hassle-free experience. We would highly recommend Russell-Smith for your insurance needs.

Jessica parker ⭐️⭐️⭐️⭐️⭐️ I recently switched my insurance and had the pleasure of working with Sarah. She was extremely helpful, knowledgeable, and made the process smooth and stress-free. She found me great coverage and even helped me get some awesome discounts! Highly recommend her if you’re looking for someone who truly cares and goes the extra mile. Thanks again, Sarah!

Cathy Gallaher Excellent!

Linda Davis-McAdory My Representative LISA at 87th & Dan Ryan provided me with excellence for customer service assistance, support and questions answered during my call. I could not have asked for a better representative. It is true, first impression of the company when a call is answered, Lisa can be placed on the A+++ list for customer service and all assistance / services rendered from the beginning to the end of our call. Kudos to LISA - Thanks for being there and for your excellent assistance & support during our call. You are appreciated!

Rod Studley I have had a claim from storm and hail damage to my roof this year Jackson and Gray with Erie insurance have been very nice a helpful through the process of my claim i have never had a insurance been so helpful with the steps and going over your issuance policy with you before i would highly recommend them for your insurance needs .

Javier Muñoz Julia was so thorough in explaining the details and made sure I understood every aspect of my policy. Her friendly and helpful attitude made a potentially stressful process so much easier.

Ronald Harris Great claims service with a friendly staff. Ron handled my claim personally and was settled quickly. I would recommend this agency to others.

Amanda Followell They are the best! Always friendly and very helpful! Just all together amazing people that work there!