Edward Jones - Financial Advisor: Tim Milano - Metropolis (IL)

Terry Henricks So I took a check written by one of your customers to get it cashed and your policy is not to cash it because it may be fraudulent check ..so everybody that walks in the door is a criminal... Nice attitude towards a future customer. Why would anybody set up a checking account with you if you cant write a check to somebody and they cant cash it at the local bank to which it is written, it seems like a very ridiculous policy. So Im assuming that anybody that walks in the door that is not a customer of your bank is somehow a criminal!assumthassuming anybody that isnt a customer of your bank

Matt Creed Just got moved from First Midwest to here. Saturday wait times are in excess of 1 hour, just to make a deposit. Lines are ridiculous. They only ever have 3-4 people helping customers. They need to get more help inside the north Danville location. Online banking is a mess. I have been on the phone for over 2hrs now to check on a charge to my account that is not ours. Do not recommend.

Heather Gregory Ben is very professional at his job and sure knows how to take care of his customers

Jeff Nelson The best bank ever. The entire staff is top notch and professional, especially Destiny.