Kari Weber Hard to choose just one issue. Rick is unprofessional and rude. Very slow to process paperwork, then gives last minute changes. He over charges for services. If you are a female and your business partner is male, just know he will do everything for the partner, but females are treated very poorly.
Hilary Churchill Absolutely horrible experience. If you want to try to make payment arrangements dont even bother calling. "Stan" was rude and arrogant and belittled and did not fail to insult me when I tried to come to an agreement for a payment plan that I could afford. Basically he said if I could not afford $500/month he would not work with me. Obviously, if I could afford that I wouldnt have a payment in collection. I was in tears before the end of the phone call. Im sorry that I even had to rank them with 1 star.
Bret Chilcott Truck Centers and the team provided exceptional service and far exceeded our expectations. The Manager Ms Dee was able to get us and out Tiffin in at 7:00 am Saturday. We had blown an air spring in the front which caused us to stop our trip until it could be repaired. The Tech Ray quickly diagnose the cause of the problem. However, the original part number for the motorhome was not readily available. Cris, the parts manager work to try to find the part. None were available. However, he researched and determine that there was a suitable air spring on the shelf that they could make work by swapping out an air fitting. Ray put the new part on and we were quickly on our way down the road to Kentucky. This shop is a well oiled machine. D the manager has a great team and everyone cares about customer service. We highly recommend truck centers for anybody that needs help especially with their motorhome.