Edward Jones - Financial Advisor: Dan Butler - Galesburg (IL)

Janet Lane Very friendly and competent. They want to do things correctly, and they do. I appreciate the staff, they are welcoming and intelligent.

Joseph Van Hove Always helpful! When I call, I can usually get an answer to my question within the day. Found me the best rates.

April Sutton I have had nothing but trouble with the bank. Its been a trouble to get a limit upped to get groceries and pay bills the same day. They havent helped me but One time. I think I will be looking for a new bank who helps their customers instead of treating me like I owe them. What a shame I used to use them a couple of years ago and now Im embarrassed to tell people I bank with them.

Jennifer Wallace I have been a customer of Shore Murphy since I got my drivers license 20 years ago! They have been wonderful at dealing with policy claims and when challenged by me to find a lower car insurance rate. I would recommend them to anyone looking for insurance coverage in the area.

Marcella Vamboi Dormeshia exceeded all my expectations! I was particularly impressed with the urgency of when she did my taxes and she was willing to stay beyond the time of her business hours to get her clients done. She was incredibly helpful and went above and beyond to ensure I had a positive experience. I highly recommend One Tax Guru Financial Services to anyone looking for reliable, high-quality service. I will definitely be returning for future needs. I even make sure my fiancè and mother comes every year and they love her as well. -Marcella

Lloyd Jordan A Super Thank You to all the lovely ladies at the First State Bank of Olmsted in Mounds. Thanks for all your care and kindness. Especially Vanessa, You Rock!!! Thank you for accommodating my Mom and Pop. Really, truly appreciated. You all have helped us out greatly! Thank you!!!

Nathan Update 5/27/25 - Patient financial services reached out to me to discuss this case. There were some mistakes made and upon further review determined that the original dispute was never formally closed. Financial services made good on the original discussions from 2023 and are resolving the issue and mailing a copy of the updated invoice with updated balance. What this shows to me is that the organization does take patient satisfaction seriously. It did take multiple conversations with several different people across many months and several escalations, but ultimately the persistence resulted in proper resolution and I thank the team for their support in seeing it through. Changing my rating from 1 star to 4. My appreciation to this resolution cannot be understated. Original Review (1 star): I received Emergency service in July of 2023 from KSB. This service required a rabies vaccine and subsequent follow up vaccines for the series. I was told I would pay for the initial visit and vaccine and the follow up (3 shots) would be included as part of the first bill and I would not be billed for the subsequent visits. I paid the initial bill immediately then was billed for the 3 additional shots by KSB and I disputed these. In that dispute I received confirmation I would not be responsible for the bills and would not receive follow up bills. This remained true until 2025. Once OSF took over in January 2025, I received those bills again. I disputed the bills and nothing was done. I was given 2 verbal commitments from the organization (the ED Doctor and the billing department that called back from my initial dispute) that I would not be responsible for those bills and now I am being required to pay or be taken up through claims.

Valerie Kellerman I have had excellent service from both Chris and Kayla. Both these women are very helpful and nice. They also answer any questions you may have. I will continue to do business with them. Thank you ladies for your services they are greatly appreciated.

Karah Davenport Everyone is always awesome. I have never had any issues with anything, the quickest place to get in and out in a timely manner. I work for Walmart money center and when I cant get anyones check to process I send them here because ik they will be handled with care. Everytime, which is some times up to 6 times a month, I they always have goodies for my kids ready and smiling faces. They know me by name and address me as such. All around awesome people I have never had a bad experience with them