1 /5 Katie Otey: Charles Courtney gave me a free consultation year ago and he was amazing. I hired their law firm for a personal matter at that time. Because of my prior experience with him, I called to work with them again. This time, for a separate issue, I had a consultation with attorney Jayni Linveth on March 30th. She told me she had to get back with me on a question I had and a retainer amount and would call me later that day. She did not. I waited and waited. Nothing. Finally I called yesterday May 7th and was told she would return my call that day or the next. It is now Friday night, May 8th and...you guessed it. Nothing. At this point, I dont want to hear from her. This is already a trying time in my life and her unprofessionalism isnt worth the hassle or my money. Its unfortunate because Charles Courtney is a class act. Too bad he has counsel there who doesnt provide the same standard of service.