Brown Hay & Stephens - Springfield (IL)

1 /5 Kimberly Arnold: My husband had Rolland Cross as a GAL in his custody case. In all of my years working in child protection, I’ve never seen a GAL so unconcerned, and unwilling to get to the bottom of the truth. His ego lead him through everything instead of the truth. You can see other reviews on here that say that it’s almost as if Rolland was picked on as a child, and now is a bully to the “cool kids” as revenge. I also believe this to be true. In the end, my husband turned Rolland into the ARDC to report his shortcomings. Unfortunately, the ARDC could not investigate Rolland because my husband was never Rob’s actual client, however; I do think that if it weren’t for that small technicality, there would have been an investigation. My opinion is to avoid Rolland Cross at all costs if you want a fair solution.

1 /5 Chatham Chiropractic: This is my first review ever as I believe businesses do try their absolute best. Mrs Schmidt agreed to a case without any detail was passed to Eric Riplinger and told they would both work on my case in fact never heard from Mrs Schmidt again. 5 years later some delays in accounting I have spent thousands of dollars pushing emails trying to get a situation resolved. Finally gentleman named mr cross then was handed my case after no response or updates and missed deadlines I start the same process get with Mr cross. After forwarding all information needed. I was told that I missed some deadline but no clear indication or help on what was missing. No document showing what deadline and what I missed. Next a withdraw letter from my case and another $800 bill. Zero help zero representation I am certain and very possible I was confused on many matters but no response or explanation nor items promised to help protect my interest. Almost seems criminal. Buyer beware.

5 /5 Scott: My parents, colleagues, and I have leveraged the value of this firm for a variety of different legal needs. We have definitely been very pleased with the legal advice/support provided at every step. They have assisted in divorce proceedings, crafting of wills, real estate transactions, letters of incorporation, navigation of non-compete employment contracts, commercial purchase negotiations/contract redlining, and much more. I would highly recommend this group if asked!!

1 /5 Marty LeFevre: My original lawyer was Erica Riplinger. She was professional, and in my opion an exceptional lawyer. She will fight for you and what you wanted. Communication is through emails, which is a little strange but it gets the job done. Erica went on maternity leave and I was assigned Roland R Cross. This was the worst thing that ever happened. Mr. Cross is very unprofessional and will agree with other lawyer, and is very arrogant. He will not fight for you and if something doesnt go his way, he will withdraw from your case. This is my story. My middle son called his mom while with me for the weekend to ask if he could stay longer. She said no. He left her a mean message because he wasnt happen he couldnt stay. My ex than sent the message to her lawyer and she emailed my lawyer. Mr Cross did not contact me first to ask what my side of the story was. He just agreed with other lawyer that I "coached" my son into saying what he did. This was wrong and I did not "coach" him in any way. I emailed Mr Cross telling him I did not do such a thing. He than emailed me back and said "I still think it is coach". Let me tell you, I lost all faith in him at that time. I emailed him letting him know I was not happy with his services and wanted Erica back. Postpone my hearing until she gets back, I asked. He spoke on Ericas behalf and said Erica could not handle my case now. He withdraw. I evern said in an email, If you are willing to fight for me, I have no problem with you as my lawyer. I just want someone to fight as if it were there own case. This would have NEVER happened if Erica was not on maternity leave. This should tell all of you to STAY away from Roland R Cross. I would even stay away from this law firm. It is not worth it guys. In my opion, he should be disbared and should never be in a court room.

1 /5 Michelle Queen: I hate leaving reviews like this but I don’t want to see anybody else get screwed over like I did. Please look elsewhere for a family lawyer, Robert Rolland Cross didn’t even stand behind me and I had forked over thousands. I spent my life savings fighting for my boys and ended up with nothing. I had to beg this man to do his job and defend me. He never subpoenaed needed documentation for my case, he ended up withdrawing like a coward. He takes your money and leaves you without representation. In the end I ended up representing myself and did a better job. Please read these reviews, I wish they were here when I hired him a few years ago. Update: I represented myself against my ex and although it was extra work, I got my boys back. I now volunteer helping other single parents that are financially drained by their exes and scammy attorneys.I just wish I had that $$ I gave this law firm and took my boys to Disney.