Brian Wynn - Thrivent - DeKalb (IL)

natalie brakeville Amazing customer service! The nicest people work in there. Definitely the best bank in town!

Judy Meyer Melissa took the time to answer questions that I had and gave me information on each of my bundled insurance plans. She was very knowledgeable and shared her thoughts with me.

Tim Hardy Great guy, very helpful.

Chase Rowe Stephen was more than a pleasure working with. He was very helpful and understanding and did everything he could in order to help me secure what I needed to get my life back on track.

Kayci Sackmann Great agent!! From start to finish Luke makes the process very easy and comfortable. Not only is he incredibly knowledgeable, but he takes the time to understand what my family’s needs are, and explains all our options thoroughly. It feels like you are talking to a friend rather than just another agent. Luke has been proactive, always available to answer questions, and follows up with us to make sure things are going smoothly. I highly recommend Luke if you are looking for someone who genuinely cares and goes the extra mile for their clients!

Dennis Chmieleski Very efficient and professional office.f

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.