Brian Cahill - Private Wealth Advisor, Ameriprise Financial Services, LLC - Rockford (IL)

Bernie Poettker I think Theresa does a very informative, thorough review!

Jack Forsythe The employees make First Federal a great experience. A person always answers the phone and they also have a good online platform. I enjoy working with them - Prompt, straightforward and personable. Special shoutout to Tammy in the Shelbyville branch!

Jim Barnett Betsy helped us explore the best products for our needs. She is very knowlegable and explains things well. We look forward to working with her in the years to come.

Abraham Garcia Giuseppe is very knowledgeable and a pleasure to work with. American Family Insurance is a solid option and gives me great confidence. -Abe

Lacey Sowers Pat and Rachel did an excellent job providing me insurance quotes as well as making sure I understood what everything meant. They went above and beyond to make sure I knew exactly what coverage I needed and how much I needed. They took their time and explained everything I needed to know. Definitely glad I switched to their office!

Alexandra Buisson I’ve been working with Christina for many years, and up until this year, she has been truly wonderful. When she expanded her business, I was thrilled to see her thriving and continued to trust her with our taxes. Unfortunately, something changed this year, and I’m really sad to be writing this. Our scheduled Zoom meeting in late March was canceled the day of due to major software issues on their end. While we completely understood and were flexible (we agreed to proceed with a pre-recorded option instead to give her more time) that ended up being the last time we heard from Christina or her team. From that point on, we received no responses to our emails, even when we kindly asked whether we should look elsewhere for help filing this year. Phone calls went straight to voicemail, and their client portal mentioned the messaging system was down. We gave it ample time, hoping for an update, but it never came. In the end, we had to file our taxes ourselves at the last minute, still with no word from Christina. After so many years of great service, we’re extremely disappointed in how things were handled this time. The complete lack of communication was unprofessional and left us in a really difficult position. Sadly, we’ll be looking for a new CPA moving forward.

Dave Scheufele Mike is the best insurance agent around. He is straight forward and honest in addition to being super responsive and helpful. He has helped us save money and reduce costs where we can. I wouldnt hesitate to recommend him!

Ninos Date This bank treats your money like its theirs. Sometimes my husband and I need to make larger purchases on our debit cards and weve been denied most every time. The bank says we have to sign a release in order for them to release our own funds even though my husband and I have signed countless releases to give us no spending limits on our cards. It appears that every time you want to make a larger purchase, you have to go to the bank, sign a form, and cross your fingers that they will release your own money. There are some nice people working there but...if you cant get your money when you want it you might as well keep it under your mattress.