Brandy Whelan Agency Inc. American Family Insurance - Belvidere (IL)

Anita Ripperda We met with Keith to discuss our financial planning for the future. He is very knowledgeable about these matters and was able to guide us toward the best plan for our retirement years.

Lis Wal Clean, empty and quiet with water and treats. Wait time for advisor was more than 15 minutes!

Julia Covarrubias I didnt get the amount that I came in for, but they worked it out where I could get as close to the amount that they could get me.

Lori Sullivan I cant say enough about Pro Com. Not only do they seem to care, but are willing to work with you onany issues that come up. Thank You.

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Destiny Mathis Emma and everyone else there are absolutely amazing and helpful! I am so grateful with everything they have done for me during my pregnancy!

chris chitwood Brendon took the time to explain my policy and all my available options, he was very helpfull