Windsor Fine Jewelers - Augusta (GA)

5 /5 Isabella Ramp: We had the best experience getting my husband’s wedding band from Windsor! From the moment we walked in, the staff made us feel so welcomed and taken care of. They were patient, knowledgeable, and really listened to what we were looking for. The whole process felt stress-free and special, and we left feeling so confident in our choice. The quality of the ring is amazing, and my husband absolutely loves it. Spencer was so super helpful and just a really cool guy! We’re so glad we chose Windsor. Highly recommend!

5 /5 Andrea Riley: Came into the store after leaving the emergency room. The doctors could not cut my rings off my finger, which was continuously swelling. The staff at Windsor was caring, compassionate, and delicate when cutting my rings off. Of course my husband was sad to see them taken off! Not only did they repair the rings, they resized them and added more metal replacing what was lost. This store does more than just sell fine jewelry. They saved my finger and the rings that I have cherished for over 25 years! Thank you Windsor and the staff that assisted us! The Riley Family!

5 /5 Barton Alderman: We drove 2 hours to Windsor because they were the closest Rolex repair facility. This is a beautiful facility, very impressive from the outside and even more so inside. We were greeted at the door by a nice young lady who escorted us upstairs to the watch repair area. We browsed the merchandise on the second floor while waiting for an appraisal on my watch repair. The young lady stayed until my appraisal was complete, then led us to a register to complete all the information needed to have the watch shipped to me. We didnt take time to browse the merchandise on the first floor (it was Friday afternoon and we wanted to beat the weekend traffic ) but the goods we checked on the second floor were enough to convince us that this is the place to buy jewelry. The customer service alone is enough to bring you back! It was a great experience!

5 /5 SCOTT mcfadden: A screw came out of my 2024 Rolex Bluesy yesterday in Fl. I live in Augusta and brought in for service and within minutes it was fixed. Thanks to the watchmaker and Jim Knoots for 10 star service. People in this establishment is top notch!!! Will be back for Xmas to buy Tudor for my best fri

5 /5 steven smith: I took my daughter to several places in search of a promise ring before coming to Windsor, even though Ive purchased several times from them before. Dune, the sales person, was so attentive to my daughters interests. She helped us pick the perfect ring and helped make a special memory. Outstanding service.