Wells Fargo Bank - Douglas (GA)

5 /5 felicia cummings: Ashika howell was amazing she was about to go on lunch and chose to stay and help as I was also on lunch very informative very helpful extremely professional and kind. Highly recommend setting an appointment with her if you want amazing service

4 /5 P Baxter: ATM works fine. Safe environment.

3 /5 Kate Newell: ATMS havent worked in weeks. They just installed a brand new one and it wont accept deposits or dispense cash. The other one (left side) wont take cash deposits but doesnt warn you of this. It just scans your bills and reads them as "checks" that end up getting returned for being illegible personal checks. This has been going on forever and Im sick of it. Probably going to pay off the credit card I have with them and switch banks.

1 /5 New Faith Today: I just hung up the phone with the Wells Fargo customer service department asking to have a nine dollar service charge removed because they made a mistake when my account was opened. What a joke, I spent 30 minutes ARGUING with their customer service over $9.00. As a U.S. Veteran I should have stayed with my Chase bank account and never moved to Wells Fargo. They have done noting but put one service charge after another on my two accounts and I have to call the EVERY month to have them removed. Chase bank is the absolutely best bank for veterans without a doubt. Today is Veterans Day and I have made a promise to myself to close both of my accounts tomorrow, restart my direct deposit with my Chase account and to select a new company for my mortgage on the house we are buying. I will never do business with a bank that treats me so poorly. Unacceptable.

1 /5 Rachelle Mills: Never seen a bank go through so many obstacles to not help someone. Cant help on the drive through. Get passed around inside the branch. Ridiculous rules just to make a deposit. Forcing people to come inside during covid when they try to make despots through drive thru. Employees are very snooty and rude.