5 /5 Jason Marcus: I had a great experience working with Christina at the Bates Agency. I was looking to re-price a number of different plans. I tried a different agency first, and they ignored most of what I sent them, never contacted me, and instead just sent me a quote for one plan. Christina was the opposite - she called me right away, asked me questions, got me pricing for all the plans, gave me options, and worked out which were best to switch.