Synovus Bank - Hartwell (GA)

Bryan Robinson David and his staff are excellent. The have treated us like family for many years. They are honest, patient, knowledgeable and care about their clients.

Stephen` Parramore Nonstop calls soliciting their so called collection services. Weve asked many times to be removed, simply a rude guy with no morals or customer service skills at all. FAKEs Love the office photo theyve added to Google but image on maps tells the truth, nothing but wannabes

Ruby Elliott Very helpful

Felicia Dendy Very promt, professional, honest and caring and very knowledgable about insurance providers costs and programs to fit indivuals needs. A great resource and help to me and my spouse.

Diane Williams Great team that keeps me up to date on my investments and options. Easy to communicate with and always make you feel like a client, not a number.

Jen Best folks to work with! I was concerned in the beginning based upon these reviews but boy was I pleasantly surprised how wonderful Jim and his whole team was to work with. I had a closing in less than 24 days from signing the purchase agreement with a builder. I was all lined up with another mortgage lender but FBC was the builders preferred lender and I got all the way from pre-approval, loan approved, to closing within that 24 days as we just closed yesterday on my house. The best advise to people is be organized about all the paperwork you as the buyer need to provide the lender as that is the most important part of the process because without you providing the documents in a timely manner your loan cannot be underwritten. Its not FBCs fault if you dont make it a top priority to get requested necessary documents back to them as quickly as possible and this goes for ANY lender.. 5 stars working with this team and wouldnt hesitate to use them again in the future. Thanks for helping me get my house in such a short time period.

Jesus Christ After the passing of my father we tried to close out his accounts with the Rossville branch. We were given the run around even though we had all the paperwork. Forced to open two more accounts just to close out one. After months and another 8hr trip to go back to the bank we decided to go to a different branch. Brittany at the Ringgold branch took care of us in record time and we were on our way without hassle. A few hrs later at the bank closing time she called us to let us know there was another account that had been missed. She promptly made every effort to accommodate us while we were still in town. She not only deserves a raise. She should be be the bank training agent on how to conduct customer service!!!