Regions Bank - Cartersville (GA)

1 /5 Grant Ballew: Ive been a regions customer for almost 20 years and when someone stole $3000 from my account, they couldnt even give me a manager to speak with. Show your customers some respect. When most people have that kind of money stolen from them, its pretty upsetting. But you can tell that for the people working there its no big deal. The tellers have sort of an "oh hmm" response. Edit: hey hector how about instead of giving me your generic response you do something about the debit card fraud and treat your customers like they are actual people. Im sure if your wife had this happen youd get it resolved ASAP.

1 /5 Drew Montague: I wish I could give a zero star. When you sign up for overdrafts & overdraft coverage, as long as I make the same steady income and pay the given fees there is no reason why it should change day by day at the banks discretion. Now I have unnecessary charges for nothing in return. No other bank scams their clients in this way. I called to speak to a personal banker and they were incredibly rude and hung up on me & threatened me that if I came to speak to someone in person they would call the police on me...... I have the right to be upset. Absolutely unacceptable. Do not bank here.

1 /5 Shay Goad: Very disgusted with this financial institution! The rude teller turn us away from cashing my daughters birthday check, written from a Regions account, because she had no I.D. She is 13!!! Even though she signed it over to me to cash with the same last name and with my I.D. she still refused to cash it. Thanks a lot for the horrible birthday experience!!!

5 /5 patricia davenport: Cashier was wonderful. Went in for a cashier check and service was very fast. She was very friendly and helpful

1 /5 Emily marschner: Just started a account here usually have go to the Rome branch this was my second time going into this branch. Was not a good experience! I felt like I treated like I could not afford to be there. I felt so judged. She was questioning me about my deposit about making like I couldnt afford it or I was lying. Like where did the money come from. I felt very uncomfortable. Then my check was held for oddly strange amount of days. With a notice that with confidential information it would not be paid. I felt very judged at this branch and will not be returning! Worst first experience with a teller.