KAY Jewelers - Newnan (GA)

kimoria turnage Great service! They made me an extra tooth for free because 1 tooth wouldn’t work for me! Come visit them

Joel Maxwell I came to Factorys to have an antique, family ring re-sized to use for my wedding. The ring was quite a bit larger than my finger and had inscriptions on it that I wanted to keep despite making it smaller. It was old, so you can imagine the job was delicate. Although this was not a high priced job, Harvey paid me a lot of attention and did an excellent job handling a family heirloom with care. I was at first hesitant regarding his recommendation on the resize (I questioned whether he wanted to resize it too small). But he was right and it turned out to be an absolutely perfect fit.

Laketa Davis Shawn & Sheryl were very nice, professional and treat me like they have aways known me. I really enjoyed the experience. I will be going back to shop with them.

Autumn Farah I had a great experience! I went in looking for a good cross necklace and was immediately greeted with kindness and shown all of the options. They allowed me to try on different chains and different crosses until I found the one that suited me best! Would definitely recommend them.

Barbara Heusel Every piece created by Esther is special and crafted with the care and expertise of a true artist. One piece in particular has a special back story. I had a very special carnelian heart that was from my mothers jewelry. After she passed, I wore it often. Last fall, it fell off the chain and broke. My heart broke too! As I picked up the pieces and studied them, I knew who could fix the heart, Esther. You see, I watched her over the years as her artistry has grown. I knew if anyone could make it right, she had the skills. So, I entrusted Esther with the job of fixing it. Not only did she do an incredible job of mending the stone, she did an awesome job creating a wire wrap that would showcase the stone and protect it. As if thats not enough, she made this even more special for inside the box lid, Esther painted a miniature of one of my favorite of her paintings. My heart swelled with joy and gratitude! Esther just has a way of fixing things. I would know that shes my daughter and I could not be more proud of her! One thing I know, Esther, infuses all her creativity and artistry into each piece, whether she selected the stone or it was one given to her for a custom jewelry piece, and she stands behind her work. I highly recommend Esthers art in all its many forms.

World Star The only thing that bothered me was that the merchants said they can order something custom that I had asked for in advanced and then after paying half of the balance due, which was said to be the minimum before ordering, they said my item was unavailable. So now I have to choose something they already have with them in inventory... honestly for the same price or perhaps a even cheaper price, you can order and purchase a custom made jewelry with little to no wait at all, and have it shipped right to your door. Next time I will be ordering online. On the other hand, the best part about jewel time is there flexible payment plans on layaway... But other than that, it can be highly inconvenient to shop there. Unless you plan on small purchases that are gold plated or a big fan of 10k gold.

CX W Danielle is absolutely amazing! I went in for a custom jewelry consultation and couldnt be happier with my experience. She was attentive, thorough, and highly skilled bringing my vision to life. I have recommended Alex Lexington to friends, family and clients--and everyone has been happy with Danielles expertise. Top-tier service all around!