1 /5 OC Flowers: I was referred to this firm by my attorney who doesn’t do personal injury. They don’t personally know anyone at this firm but saw he “specializes” in the matter I was seeking help with. There were so many red flags it’s ridiculous! I was ignored, lied to and played with since my initial contact June 4, 2024. First, it was Ms. Jillian is looking at your documents. Then I spoke to Mr. Todd finally June 28th who had no idea about me until my attorney called him. After discussing my case, he said he would schedule an appointment for me to come in next week to sign the contract. But then he put April whom I assume is the receptionist, on the phone to tell me he would have to look at my documents again so she didn’t schedule me. I had to keep calling to see if Joseph M. Todd would take my case. Calling all of July and kept being told “Mr. Todd is still out on leave. This man was out the whole month of July and his partner Ms. Jillian was out on maternity leave. He didn’t return until August after speaking with me on June 28th. I was still calling in. Eventually, Mr. Todd left me a voicemail on August 7th at 10:07pm saying “I would be happy to assist you. Please give me a call back.” I retuned his call for 2 days and was able to speak to him the evening of August 8th. What a waste of time! It was only for him to ask “are you suing them or are they suing you?” He didn’t comprehend what my case was about at all. Clearly I was referred to him due to a personal injury case. When we spoke June 28th he seemed like he would be able to assist and on his voicemail to me August 8th. However, he wasn’t sincere at all. And let me add he was coughing, sounded extremely old and seemed to not comprehend what I was saying. Again, telling me he’ll look at my evidence again and let me know. I called the whole month of August multiple times a week. And he was always busy or out of the office. He ignored all of my emails after June 28th, though he had responded before our first time speaking.
Now August 29th, finally he has April call me to say he won’t take my case. I figured that much from the games being played. All I wanted was a yes or no that took almost 3 months to get. Sickening! I told my attorney he should never refer anyone else to Joseph Todd. And he apologized for how they did me. He really thought this man was trustworthy. But no Joseph Todd and associates strung me along instead of just saying no months ago. He does not specialize in the practice area I needed, despite what google or his website says. Or maybe he’s just not good at it. Either way he lacks empathy, compassion and simple care for other human beings. I’m certain God protected me from giving any of my money (which I will win) to Joseph Todd. It was a blessing in disguise because someone else who cares about people, who’s honest has taken my case! I give zero stars to this experience. Do better Joseph Todd and staff. Never know who you might need help from in the future.
