Jerry Murdock Insurance - Marietta (GA)

1 /5 Sheila Mastrangelo: Terrible customer service. Calls and emails are never returned but if Im finally able to speak to someone, they make promises to call me back and never do. Ive missed out on discounts that I should have been receiving since 2021. In my last attempt to get an answer from Jerry Murdock and/or his admin support, Ive been trying since 2/26/2024 to get an answer and/or resolution about my policy and now, two months later, nothing. Ive been a client with Jerry Murdock since 1/4/2021 and its been this way the entire time. I have a friend who is also a client and it has been the same way for her. Im looking for a new broker but he/she will not be able to go back to correct the errors; only from the time I become a client.

5 /5 JCP912: I’ve had direct, personal service from Jerry and his staff for 15+ years. They’ve been terrific and I’ve recommended him to many friends.

1 /5 Ernest Garner: Awful customer service, take your business else where. Reached out to Jerry for a quote and we found a mistake on my wifes driving report. Had the documentation to prove the mistake but Jerry and his staff have since gone dark, three weeks and no response to emails or voicemails.

5 /5 David Ghattas: Exceptional service. Knowledgeable staff and Jerry supports his clients.

5 /5 Tori Story: Do yourself a favor and give Jerry a call. He has saved myself, my family, and friends thousands of dollars over the past 10 years.