Jason Watkins American Family Insurance - Decatur (GA)

Cody Barnes John was awesome to work with. Saved me over $150/month on my two cars and was very helpful when I had to make a claim and made sure I was taken care of. If I could give 10 stars I would!

Marvin Elliott The best insurance personnel I came across up to this day, they take the time out to get your policy resolved and explained in details. If ever in doubt Victory Insurance is the sure route, if you need to put your mind at ease Victory Insurance is the place to be. This is my cup of tee.

Sharyn Dickerson Brant is the absolute best agent! A little more than a year ago, I hit a deer and was stuck on a back country road with sketchy cell service. After barely getting through to 911, I reached out to Brant and was able to get ahold of him. He actually arrived before the police did and he stayed with me until (and after) my husband arrived. He also helped me navigate working with the repair shop to ensure my vehicle was back in the condition it was before the accident. Again, all around great insurance agent and someone you can truly depend on when needed!

Julie Armstrong Great place to find good insurance and the rates are decent. When insuring 2 or more vehicles these people have your back. The reps know this stuff really good and have great social skills. Cheap!! Honest!! Reliable!!

EVA SLEEPER IF -10* was available I would choose them. Frozen pipes 12-24-22.cLAIM FILED 12-28-22. Home still not repaired. Adjuster Joseph George, rude, condescending and way too worried about his personal pride and feelings than the feelings of customer. I would not recommend this company or their affiliate company Main Street Insurance. POOR CUSTOMER SERVICE WHEN FILING A CLAIM.

Eric Volz Mindy has been great to work with and I would recommend to anyone. She is always quick to respond and is very knowledgeable.

Paul Williams My mom experienced great customer service from Latara as soon as she stepped foot in her office! From start to finish latara was very kind and professional. She also got the job done . If you need an insurance agent that will not only go above and beyond but actually cares about her clients .. CALL LATARA!

Keisha Travis LeMay Absolutely love Country Financial! We had a claim and we couldn’t have been more pleased with the communication and the overall process in which it was handled. We highly recommend!!!!!

Bryant Madison Thank you Charleston, Theresa, Jessica, Victoria, and Ryan for going above and beyond and providing excellent customer service to me and my family. Thank You Charleston and Theresa for taking the time to break down my home owners and life insurance policies and also addressing any and all concerns I had. Thank you Victoria and Jessica for being warm and pleasant everytime I called the office to ask questions and make payments. Thank You Ryan for finding this amazing crew. I would recommend this office to any and everybody!!!

Ashley Smith I started shopping around for our business liability insurance around 9am. I called five other insurance providers , at least, and needed our coverage to be active within the next few days. Another insurance agency located in Jonesboro actually laughed and said there is no way it could go through underwriting in less then a week ( although we have been in business 8 years I already knew that was not true). After a long day of calls and repeating information I got in touch with Falcon around 4pm. I spoke with Grandassa who had an email out to me within in minutes, got back to me in no more then 30 minutes with a great rate and had us covered first thing in the morning. Even as quick as she worked she still paid very close attention to detail to make sure we were covered properly. I would have saved myself a lot of frustration and time if I had called Falcon first! I highly recommend them.