Freedom Auto Insurance - Dublin (GA)

Rafael Hernandez I have had the pleasure of being with State Farm - Kaitlin Ponce for over 10 years, and my experience has been extremely positive. I want to thank their MVP, Kala, for her outstanding service. She recently contacted me personally to inform me that my car insurance premium will be decreasing, which is certainly encouraging news in today’s environment. I found her to be very professional, and she was more than willing to address my inquiries. I wholeheartedly recommend them.

Addalyn Brooks Super friendly, honest, dependable and fast claim resolution

Jacquiria Ford I love them in Cordele,GA! Great customer service, always get the job done. Thanks GFB!

Grace Haney Reference: Jessica Employee has exquisite poise, personality and professional skills to assist in assisting me with ALL my State Farm requests and needs. For her expertise and kindness (which most clients greatly desire in a service profession), she should be commended and treated!

Jang Buasai Not recommended. I would give out 0 star if that would be an option here. I called today to get a quote for commercial auto insurance. I was told to hold for 10 minutes. After whoever answer the phone was able to talk to me, she seems very slow. After 15 mins passed by, it did not go any far, so I told her that I did not have time to wasted. I still had a lot more to do for my work. She gave me the address which was not the same address as on progressives website. She was trying to ask me a bunch more questions. I didnt want to go through all those questions since she had a time time understand me. I basically asked for any document I needed to bring in with me but she did want to answer my question. I was out of patience since I had to wait for 10 mins and the last 5 mins I was talking to her, it didnt get much done of what I need besides my company name, what the truck is use for and and email address. That was it. 15 mins of my time, that all it got done. Wow. Believe it or not, she started to get up set and hang up on me. I did call her back to let her know that it was meant to hang up after you had someone wait on the phone that long and she would get what she did. Here you go!!!!!. One start is still too much with that kind of service.

Angela Billiot Lowered my rate in half! Same coverage as my previous policy! But half the cost! Customer Service is exceptional and quick. Made everything smooth especially with a residential move.

Christopher Norwood I came in today this Guy Ramon Coffin took good care of me he is excellent!!! fantastic!!! Awesome at his job I recommend him to anybody who comes in he really cares about his job and super when it comes to helping people 5 stars give this man a raise

Juwan Taylor I had an outstanding experience with Krista Anderson’s State Farm Insurance office! From the moment I walked in, Gabi greeted me with a warm welcome that set the tone for my visit. The atmosphere was friendly and inviting, making me feel right at home. Hannah and Jenny were incredibly helpful as they assisted me with quotes, taking the time to address all my questions and ensure I felt comfortable with my options. Their professionalism and knowledge made the process seamless and stress-free. I also want to highlight my interaction with Scott, who helped me secure life insurance. He made everything quick and easy, guiding me through each step with clarity and kindness. Overall, the entire experience was fantastic, and I truly felt valued as a customer. I highly recommend Krista Andersons office to anyone looking for insurance needs. Thank you, team, for making this such a positive experience!

Amber Gay Where do I even begin! I received fantastic customer service! Ive been looking for a new car insurance company for a while due to many issues but mainly the cost. Daniel was able to pull it off. He went above and beyond and was able to get me a great deal with better coverage. Ill be recommending him to everyone I know. Thanks again for the awesome help!