FirstBank - Ringgold (GA)

1 /5 Meghan Lewis: This bank sold to First Bank and Ive had nothing but a bad experience ever since they transitioned 3 weeks ago. Tried to change my address on my account online twice and they still have the wrong address on there. Today I get notified of a fraudulent transaction and they block my card, then when I call the bank to discuss it with them, after an extensive wait time which I NEVER had with NW GA Bank, they tell me their system is down and to call back in an hour. Im done with First Bank and would NOT recommend this crock job to anyone.

2 /5 Hayley B: Closed my joint (myself & daughter) account today in Ringgold, we will gladly remain with TVFCU and Unify. 2.9 review rating says it all. Didn’t realize adding husband to account would require my daughter to sign paperwork approving BUT when she tells me I can close the joint account w/o her signature I was puzzled. I’m assuming the desk clerk Jeanne S. is able to pick and choose who and how she wants to help people. Not a good experience at all. We Opened an account in Feb 2022 with a $14k car loan and paid it off early (Aug 2024) w/o missing or being late on ANY payments. Again, we will both remain at TVFCU and Unify and not add a 3rd bank to our portfolio.

4 /5 Vanessa Carroll: I love this, they staff is friendly and helpful and will come to your aide very quickly. The only thing I dont like are the hours. The hours they dont even stay up until 6:00 pm like they used to, they stay open till 4:00 thats crazy. They should at least stay up until 6:00 on Fridays and Thursdays thats my opinion though Thats the only thing I have a problem with is their hours. Theyre wonderful though Ben banking with them Well been at that bank for 40 years Love you about 38 and theyve had their been bottle out just twice but I still enjoy his bank.

5 /5 Rae W.: Always friendly. Ive been using them since I was eight years old and had an account with my parents as guardians. Still using them now at the age of 23. Theyve always gone the extra mile for me.

1 /5 Kristy Walls: Zero stars from me!! I only chose one star because it wouldnt let me post my review until I chose at least one. I banked with Northwest Ga Bank for many years.. Close to 15 years! Never had a problem until a few months ago. I believe thats when First Bank took over. I have to say I Hate this bank. I will tell everyone I know not to bank there. Never can get anyone on the phone and the new hours are very inconvenient. As soon as my automated payments clear I will be closing my accounts and going to another bank.