DDHT Insurors - Macon (GA)

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

E Wil Reggie goes out his way to help you understand the insurance and get the most affordable option. Front desk is nice, always hear back fast about questions.

Lillie Terry Daphene is professional, polite, knowledgeable and thorough, all of the things that make a great experience. She made the process easy and stress free. It is a pleasure working with her. She answered all of my questions and made sure that I was happy with the results.

Mary Aide These ladies do an awesome job. Customer service at its finest. They shop around for the best rates for you. Are always available to answer questions or advise you with your insurance needs. Highly recommended.

Kim Carney 10 + We have been with the Dabbs agency for over 10 years. Steve has always provided excellent customer service & communication. He is extremely knowledgeable, honest, and kind. We highly recommend Steve.

Phillip White I had the pleasure of working with Kimberlie Coursey on a quote for my home and auto, she responded quickly to all of my emails and provided answers. She truly is the definition of professional and courteous! I think of the mantra like a good neighbor State Farm is here, I truly felt that. She definitely earned the right to my business and any other insurance needs she would be the only person that I contact. Thank you Kimberlie!

Jason Marcus I had a great experience working with Christina at the Bates Agency. I was looking to re-price a number of different plans. I tried a different agency first, and they ignored most of what I sent them, never contacted me, and instead just sent me a quote for one plan. Christina was the opposite - she called me right away, asked me questions, got me pricing for all the plans, gave me options, and worked out which were best to switch.

Atreona Favors I had a fantastic experience with my State Farm representative Donisha Gray.She was incredibly helpful and took the time to walk me through several bundle options, making sure I fully understood the benefits of each one. Her guidance was clear, patient, and informative, which made the process so much easier and stress-free. Thanks to her, I found the perfect plan that fits my needs. I truly appreciate her professionalism and dedication—highly recommend!