1 /5 Dawnell Tanner: If I could give a zero, I would. Its total BS that you cant exchange to larger bills that I withdrew from your ATM. If I wanted all one denomination, I would have requested it. This isnt the first time I have had crappy customer service with you all. I have a family member who has been a member for a long time who wrote me a check. I was informed that because I didnt have an account here, it would cost me $ 5.00 to cash a personal check written on your bank. I told my mother in law about it and she agreed that it was stupid. I should have never had to pay a fee that she wrote to cash a personal check. Learn customer service skills and by God learn to do a cashiers check. My mother in law waited almost 35 minutes because the teller didnt know how to do a cashiers check. Type in the information on the computer, print it out and sign it. I dont know banking but damn I knew that. Its embarrassing that my own race was being lazy. Theres always things to do. The lobby was looking pretty dusty and could use a good dusting. Oh let me guess, she didnt want to get dust in her blonde hair or mess up her nails.
