1 /5 Ray Jones: Incompetent, prejudice, are the 1st two words to describe Bank OZK employees. If you are a minority close your account and move to another bank ASAP. Due to their policies in a 2 week period my wife wasnt able to travel to her chemo and I lost a vehicle to reposition stemming from a hold out on a check I deposited. Ive gotten different answers from numerous employees when asking the same question. Close your account and RUN if youre a customer of color in particular.