Truist - Brooksville (FL)

1 /5 Orion Haynes: Worst bank in the history of doing good business anywhere. I’m actually embarrassed to call this place my bank, been thinking about switching for a long time, Ill say what everyone else says in their 1 star reviews, painfully slow, no one will greet you or let alone tell you a wait time or anything along the lines of them opening there own mouth. No one wants to work here. They just wanna sit and do nothing or do something so slow you decide to leave so they don’t have to deal with you, that’s my running theory atm. And if they are short staffed, start hiring. Get someone on the damn desk, it’s not hard to work a computer, a weekend of training. Do better.

1 /5 Kristie Jetter: This bank is not customer service friendly. I am made to feel like a number and a nuisance, not a customer. Additionally, they are chronically understaffed which I am convinced is a money-saving poor business tactic. Bottom line, Im done with them and dont recommend.

1 /5 Christian Gobert: Worst bank ever!!!!!!! Sooooooooooo slow. Like snails. No one is ever staffed or doing their job!!!!!!!!!! So thankful I’m moving and don’t have to deal with these people ever again!!!!!!!

1 /5 Fred Green: I hate even given this branch 1 star but it wouldnt let me proceed until I did, we stopped by this Branch today to make a simple deposit waited almost an hour in the Drive-Thru and then still they messed up my deposit, and put the money in the wrong account! Thank God we caught it before items were returned. Looks like some corporate retraining is needed, I love all other SunTrust but this one is 3 for 3 strikes . Please look carefully at your deposit slip before leaving BEWARE!!!! My $160.00 cash is still a miss ! Through cash went right on ! Dont even show up pending?

1 /5 Bernadette Rotchford: Well, I just walked in got no hello, sat down still nobody came to me or said hello. 1 teller 3 offices with people in them, so I got up and left. Theres too many banks around.