Space Coast Credit Union | Palm Bay West | Palm Bay, FL - Palm Bay (FL)

1 /5 Sailor Moon: I wish I can score them a 0. Let me be very clear this isnt about the local branch is about the bank itself. I been banking with sccu for 16 yrs. I have a tenant who processes their rent payment as an electronic transfer. Instead of sccu depositing the money to my acct they withdraw my acct. How did this happened? No one knows . I called customer service. In order for me to authenticate my acct i must provide 6 pieces of information. But you allowed a withdrawal to be made from my acct without my aithorization. I was advised that the local branch manager would call me. It didnt happen. My money is back on my acct. But no one at sccu has explained how did this happen. I will open a better business bureau complaint and file also a complaint to the FDIC.

1 /5 Bob Dickerson: This is absolutely the worst and most difficult Credit Union to deal with in my experience. After 30 minutes of CD application detail and uploading of documents, I was once again required to upload the same documents for verification and after all that I was informed a representative would reach out by the end of the NEXT day. I dont know if the CD was purchased or WHY after all that someone would need to reach out. Suggest you try Synchrony or PenFed unless you just like going to a branch that is just as frustrating and difficult to do business.

2 /5 Josiah M: SCCU has the most and highest fees of any credit union I have worked with. They also combine this with generally bad customer service. They do tend to have decent rates but not any better than Launch FCU who have much lower transaction fees and much better customer service.

1 /5 Tazz Bragg: I dont understand why this Jameka or Tameka chick wouldnt cash my check just because my id is expired. Ive been going to this same bank since January, other people have been cashing my check with no problem, even other space coast bank.

1 /5 Brittany Bryant: This is the THIRD time I have told the teller in the drive-thru which account to place cash into with the FULL NAME on the account. It still gets put in another account. I dont understand what is so hard to comprehend. I speak English and clearly. This almost caused yet another set back into our account if our rent check had bounced because of sheer negligence and no active listening skills. I specifically told the teller my husbands full name on the account she comes back to the speaker & asked if it was my account and I repeated myself and I said " No, I never said that account and gave my husbands name" for the SECOND time and she STILL put it in the wrong account. I want an explanation as to why you cant have workers doing their job correctly. It would be different if it only happened once, but this has happened THREE TIMES at the same branch therefore it is no longer just a simple mistake.