OneMain Financial - Pinellas Park (FL)

5 /5 Kathleen Turner: One Main employees are great I’ve dealt with them several times and felt like family. They go out of their way to make you feel at ease and explain all details. Thank you One Main for making things easier for me. 5 Stars

4 /5 Malinda Barry: Freda did a good job. However, still waiting for lien One Main had on Lexus, to be released from DMV on the Lexus. Need a confirmation letter to be sent to myself showing this was completed so I can verify the lien was released. Please have a copy mailed to my address.

1 /5 Crystal Falquez: Do not, I repeat, do not take a loan from this company. While I paid on it for many years, I had an unfortunate disability occur. They are ruthless. They are greedy. They are unforgiving. They use tactics that are shady. I lost 10k of my money because they think on a 3k loan that 6k interest is reasonable. Im serious. If you do take their stupid insurance they offer because I am starving and losing my car and job over this company. They are taking everything from me.

1 /5 Jacquelyn Platthy: This is a horrible establishment! Shady tactics all the way! They didn’t do anything to help people during the pandemic to keep loans current and then when wanting to resolve and bring current, they are rude and have no compassion to explain what’s needed! I was on time with all my payments prior to the pandemic, it hit my family really hard and we fell behind. Now that we would like to resolve and see what are options are the employees are untrained and show no willingness to help! It’s almost as if they don’t know what the process is other than just bring the loan current! The problem is I have collateral, and just wanted one of their agents to explain the process with the collateral. I spoke with a supervisor Terry in corporate who was extremely rude and and condescending, she also had no knowledge to provide. She said she was the only supervisor I could speak with. I called back and spoke with Amanda who use to work in the repo department and she was so pleasant and knowledgeable! She actually explained my options to me! Unfortunately I still have to get legal assistance because it seems as if they are double dipping with trying to recoup their money and they can’t have both. I’m submitting a complaint with the OFR and the attorney general along with the consumer protection agency. I was lead to believe by this supervisor Terry that she was the only person I could speak with, and she was unwilling to provide assistance. She also would not provide me her agent ID. I wish I would have spoke with Amanda first! She knew what the next steps were! She was the only agent who actually could answer my questions and show empathy! Hopefully all their calls are actually recorded! This company is very shady!

5 /5 Chevette Lovisone: Interest is higher than I hoped for but it’s all good. All of my credit cards are paid off and my payment to you is $100 less than my combined cc payments were. I’m very happy.