1 /5 Patti Wise: The first lady was so nice and professional, after that rude. Id like to know how other people paid their monthly bill, because I haphazardly gave them the info to take it electronically from my checking every month.Ill be watching because honestly I trust no one. They say your conversations are recorded, and Id normally believe that but, this is a sham service. I can not believe St. Lukes Health Network would turn me over to them. I was on my last 1200 of 10000 of my late husbands final expenses and was paying them 150 a month, and guess how much Im paying now....150 a month. This could have been avoided....again St Lukes Health Network, Lehigh Valley Pennsylvania...shame shame.