1 /5 Jenny Kwon: On the day of my first meeting with Laura Coleman, a stranger barged into her office screaming and causing a scene. I was terrified, but Laura dismissed it as a minor misunderstanding between her and her client—little did I know, that was a massive red flag. At first, she seemed extremely kind, but as soon as I paid her retainer fee, she completely ghosted me. For five months, I relentlessly emailed and called her, yet she ignored every attempt to communicate. Only after I reported her to the Florida Bar did she finally respond, claiming she’d been too busy with other cases to contact me for those five months. I did eventually get a full refund, but to the very end, she remained rude and utterly unprofessional as an attorney.