Knox Insurance Network - St. Augustine (FL)

Nancy Santana We had an excellent experience at the insurance office claims department. From the moment we arrived, the front desk representative, William, was absolutely courteous, professional, and incredibly helpful. Despite arriving early for our appointment, there was no waiting time at all—we were attended to immediately and the document signing process was quick and efficient. The entire visit was smooth and stress-free. Highly recommend their service!

Cheramarka I highly recommend Kyle Henderson. They are professional and very quick to take care of your business needs, especially when you need a COI asap. I’ve been using them for 7 years or so and never had one issue. If you need a company who is efficient, professional and answers the phone (not an automated system), then definitely give them a try.

kathy hancock What a great agent Renee is! She went out of her way to help us get the right insurance for our needs and was so patient while answering very thoroughly the many, many questions we asked her. She did not try to make us buy a policy. I like that. I hate being pressured by sales people. Renee isnt like that. The very first time we went to Renees office I felt like I had made a friend for life. That was 6 years ago, and she is still the best agent we have ever had, and I cant recommend her highly enough. She honestly cares about her clients. Its true. She does. If you are looking for the best, call her.

M. Ebanks I had an excellent experience with Lorena at Direct Auto Insurance. From the moment we started our conversation, she was courteous, professional, and incredibly helpful. Lorena handled everything efficiently, answering all my questions with patience and making the entire process smooth and stress-free. It’s not every day you come across such outstanding customer service—she truly went above and beyond. Thank you, Lorena, for your great work and dedication!

George Maynard After years of excellent service from Joanny, I was concerned when I learned that my account would be handled by someone else in the office. Fortunately, my fears were quickly put to rest when Mary Beth took over and immediately and efficiently processed all my changes and additions. More excellent service! Thank you, Mary Beth

Kayla Miller This agency is great! I have had renters and auto insurance with Stephanie’s agency for several years now and the service from the staff has always been outstanding. They take the time to answer all my coverage questions, they always ensure I’m being offered fair premium pricing, and apply all discounts I qualify for. Each and every interaction has been painless—even when things go wrong! I previously had an issue with my auto-payment and when I reached out I received a response within the hour. They helped me quickly resolve the issue. No long waits on the phone, no hassle, just quality customer service. It’s the reason I’ve stayed a loyal customer for years! Highly recommend.

Heidi D I had an excellent experience working with Hannah K. at GEICO! She was friendly, knowledgeable, and incredibly patient as she walked me through all my options. Hannah made the process of booking my policy quick and stress-free, answering all my questions and making sure I felt confident in my coverage. I really appreciated her professionalism and attention to detail—highly recommend asking for Hannah if you need help with your insurance!

Branan Ward Spice insurance, particularly Kelleah! She is so patient and she’s a great listener. She offers solutions to issues based on the needs of the customer. I gladly recommend Spice Insurance for group health plans!

Jessica Sherman My agent Betsy was was very helpful, patient, knowledgeable, and understanding. She insured me with a great company with affordable payment. She answered all my questions and made sure I was satisfied before ending the calls.

Adam Ogilvie Absolutely amazing experience with Brightway Insurance, The DeJesus Legacy Agency! The team was incredibly knowledgeable and helpful in finding the perfect insurance plan for me. They made the process seamless and stress-free. I highly recommend them to anyone in need of insurance services. Thank you for the exceptional service!