Keys Financial Mortgage Corp. - Key West (FL)

Keisha Adams I had an awesome experience!!! The ladies were very knowledgeable and gave me great advice.

Gianna X I don’t know about y’all, but I’ve always hated dealing with finances. The information can be overwhelming, and it’s hard to know who to trust. But all of that changed when I found Pinellas Federal Credit Union. The process was quick, easy, and honestly stress-free. They offered me the best auto loan rate in the city, hands down! A huge shoutout to Amy Hocking, the Assistant Branch Manager—she’s an absolute wealth of knowledge and made the entire experience feel personal and empowering. I’m genuinely excited to keep building my financial future and relationship with Pinellas Federal, thanks to her.

Jennifer Daniels If I could have given a 0 I would have but it made me choose 1 star. My family bought a 5 bedroom house havent had it for 4 years and we have had to replace our air conditioner fix our roof from it leaking and now having to redo plumbing and outter studs in the wall because it wasnt done correctly. I wouldnt buy anything from here unless you want to spend more money and always have a problem with the house. They wont honor anything even the first year with the punch list they wouldnt come fix everything so now im to the point we are going to take legal action

Dan Ossege Gary and Scott and Melinda have done us right since we have had them. We told them what we wanted with our money and they have met or exceeded our expectations.

Trilly Xd Great service, will be returning

Anita Williams I have been a member with Penfed for over 30 years and have never been to a branch before. After this experience, I am grateful that I do not have to repeatedly do this! I came in person to make a cash deposit. WOW! One teller ...and shes slow like molasses going up a hill. There were seven of us in line with her and although there was another person servicing the drive thru, that lady didnt even see fit to ask to service the next person in line. Where is the customer service? Didnt give one star because she was polite when I was finally served. This is not rocket science! Since you are not equipped with personnel to service more than 2-3 persons, a system needs to be in place to avoid persons, especially retired older people to stand for over 30 minutes in a line. You have all of these chairs. Simply, have a numbered ticket system so we can sit & wait. I see why your reviews are so terrible.

Sofia Mino Luke Benson was absolutely amazing! Not only did he take the time to explain the services, but he also gave me the opportunity to evaluate what was best for me. Very responsive and problem-solving oriented.