John Pepe Insurance Agency - Inverness (FL)

ANNESE Dunleavy While out of the country I recd notice that my insurance direct debit was not made, and my policy would be cancelled. I found out that the bank pulled my payment as potential fraud and as such created non payment of my insurance premium. I had to contact Lydia via messenger to try and resolve. She proceeded to provide me with information as to what needed to be done. Since I was returning back to FL on the weekend she agreed to meet with me today so that we could get my account back on track. I would have hated to have my policy cancelled through no fault of mine after being a State Farm customer for 40 years in Vegas and about 6 years in Florida. Being out of the country I was in a panic. But Lydias research, prompt response and resolution went above and beyond and I could finish my remaining vacation knowing everything would be taken care of. Kudos Lydia and State Farm. .

Kristina B I’ve had State Insurance since we purchased our home in 2017. My experience with them has always been a very pleasant one. Over the years I’ve required some extra help with my policy and Vicki has been nothing short of amazing! She is always so quick to respond and goes above and beyond to make sure everything is handled. I’m definitely in great hands! Highly recommend!

Paul Kopeck Kingdom Tree insurance, specifically James Stapleton, has provided us with affordable and complete car and home insurance for the last several years and also routinely checks in with us to make sure we are satisfied with our coverage. Also, they are quick to respond if we have any questions. thank you.

ALPHA DOG TRAINING Jupiter FLA I started using Michelle Silvester at Great Florida Insurance about 6 years ago. I switched my Home Owners Insurance over as I was looking for a new company. Since then, I have added all of my insurance needs over to them. Their staff is incredibly knowledgeable and very quick to get answers! Alexis Pona and Lauren have been phenomenal go-to’s! I have never had to wait for “someone to return my call” They have even responded on their days off, which is above and beyond!! I honestly never have to worry anymore if “someone” is going to get my email or call back, because their response time is unbelievable! So incredibly happy with this company!! Thank you Michelle, Alexis and Lauren!

Maggie Labrecque Victoria deserves a pay increase for the wonderful job she did in explaining in English what we signed up for. She is friendly and has a great personality. Couldnt ask for any better service. Thank you.

Haleigh Wilson Had a great experience getting enrolled for health insurance, the staff is super friendly and extremely helpful.

Dylan Warner Sam is a great guy . extremely respectful , best insurance agent ive ever used . highly recommend Milton insurance and Sam Nichols

Jamie Richardson Great service.

Dan Taylor Seem very professional

Laura Whittle I read about the customer service difference with Viera Insurance Agency and decided to give them a try. WOW! I am so impressed by the level of service and knowledge. They live by the words on their website and truly do care about their customers and provided an unparalleled level of service. Thank you to Melissa and Laura for everything. You really helped and made a difference. I am excited about being a new Viera Insurance Agency customer.