First State Bank Of The Florida Keys - Boulevard Office - Key West - Key West (FL)

5 /5 OK OK: The bank manager and assistant were incredibly welcoming and friendly! They were so professional and made everything easy to understand. Their clear communication was never pushy; they took their time to explain everything patiently. I am very satisfied and truly enjoyed opening my account. It was a wonderful experience! Ms. Suri was such a pleasure to talk to! She helped me open my account and was very professional, polite, patient, and friendly. Thank you, Ms.M Suri. you are the best!

5 /5 Kevin Pribramsky: Alex Flores has been an incredible asset to myself and my clients! He has consistently gone above and beyond to ensure all our banking needs are met with efficiency and professionalism. His deep knowledge of banking solutions and commitment to customer service make him a valuable resource I can always rely on. I highly recommend Alex and the team at First State Bank for any business or person looking for personalized and dependable banking support!

5 /5 Michael Napieralski: This is the best establishment I have ever banked with! The team is what makes this bank special. I get greeted by name when I come in. What a nice feeling and personalized service. the teller team while providing great service, get your transactions done in an efficient manner. the customer service team is phenomenal, and the management team is very friendly as well. Its no wonder they have won best bank in Key West for years!

1 /5 Mark Martin: Waited at the drive-thru for over 20 minutes. Upon finally getting to the service point, there was no shuttle. Dont know if the woman in front of me sent it in, or what. I push the call button, tell them theres no shuttle, and I want to deposit the check Ill be sending. An employee walks out and hands me a shuttle. I send the check and wait some more. The shuttle finally comes back and they had cashed the check rather than deposit it! I push the call button two or three times and send the shuttle back. After a few more minutes, someone answers and I tell them I wanted to make a deposit, not cash the check. More time goes by and and I finally get the deposit receipt. 34 minutes to make a simple transaction and it isnt even Friday! I dont know if its the tellers, their equipment, procedures or what, but service is extremely slow. I estimate 11 people were served in 34 minutes.

5 /5 Jacob Sawyer: Shout out to the Dynamic Duo, Alex(s) on NRB. Alex F and Alexander B have been exceptional helping me resolving issues. Thank you both