Family First Firm - Medicaid & Elder Law Attorneys - Winter Park (FL)

5 /5 Chris Folkes: I cannot thank the Family First Firm enough for their outstanding support and guidance through what could have been a very overwhelming process. From the very beginning, they helped me navigate the complex steps needed to make my loved one Medicaid compliant—and thanks to their expertise, we were able to get approved and enrolled in Medicaid in what felt like no time at all. Rose B., Lynouse M., and Attorney Adam R. were truly incredible every step of the way. They were not only professional and knowledgeable, but also warm, friendly, and genuinely invested in making sure I was on the right path. Their quick responses and willingness to be available at a moment’s notice made all the difference. They also assisted in creating a Lady Bird Deed, which was handled with the same level of efficiency and care. Every detail was explained clearly, and I felt confident and supported throughout the entire process. Even the receptionist made a lasting impression—always greeting me warmly as I walked in and maintaining a professional, respectful demeanor that immediately put me at ease. The entire office environment felt welcoming and supportive. The cost of their services was worth every single penny for the peace of mind, clarity, and successful outcome they provided. If you’re looking for a firm that treats you like family and goes above and beyond to help, I highly recommend Family First Firm. I’m beyond grateful for their help!

5 /5 Devin Kless: I had the privilege of working with Amy P. on my estate planning, and I am beyond impressed with her expertise and professionalism. Amy was incredibly responsive, guiding me through each step with clarity and patience. She took the time to ensure that all of my questions were answered and that my documents were thorough and tailored to my unique needs. Her attention to detail and commitment to providing exceptional service made the entire process smooth and stress-free. I highly recommend Amy to anyone looking for top-notch estate planning assistance!

5 /5 Omar Lopez: Supporting aging parents is hard. The team at Family First made it easy. Plus they did it in Spanish. Their space is beautiful and I am able to walk away knowing that they have all the documents they need for me to take care of them moving forward. I am forever grateful.

5 /5 Steve J: I highly recommend Family First Firm. Having to deal with the health care system is daunting to say the least. From my very first interaction, their team demonstrated professionalism, compassion, and a deep understanding of the legal needs that my mom needed. A special thank you to Deborah, who went above and beyond to ensure that every detail of our case was handled with care and expertise. She was incredibly knowledgeable, patient, and always took the time to explain complex legal matters in a way that was easy to understand. I am beyond grateful for their assistance and highly recommend them to anyone in need of an Elder Law Attorney.

3 /5 Larry Bains: Family First Firm accomplished getting my dad approved for Medicaid but that was just the beginning of this long and complicated process.  It took a year for the approval and many complications along the way.  What I didnt know at the beginning was the amount of work that would be required from me to get this process to the finish line and when I thought Id provided everything needed Id receive a new set of requests.   I was given short notice more than once to produce documents and if they werent received by the deadline the case would be closed.  In one case I was required to drive over an hour with COVID and wait for over an hour at a bank for the documents being requested only to be told they didnt have access to what was being requested.  Finally the approval arrived in December 2024.  The number or hours my dad was awarded wasnt enough to adequately cover the care he needs so I had to supplement that with a private caregiver.  It took until April 2025, 15 months into the process before the first Medicaid caregiver appeared.  In the course of the last two months two caregiver agencies have quit because they cant find staff.  Numerous times caregivers have not arrived leaving my dad without care.  In two months Im now on my third caregiver agency.  The new twist is they refuse to work in the early evening when my dad needs help getting to bed.  Due to that, Ive had to hire private caregivers to fill the void which is money out of my pocket. Once approved I was on my own to navigate the complexities of the Medicaid system and in my case Im still paying a large amount out of pocket.  Another option was to put my dad in a Medicaid approved facility.  We toured several on the list and they were a long distance from my elderly mother and it would have been difficult for her to get there.  If my mom is separated from my dad for more than a few hours he becomes upset and asks where she is so he would most likely go downhill quickly in a facility without my mother.  We were also disturbed by the appearance and odor of the facilities we visited.  Hence, the only option is to keep my dad with home care.  Please be aware if anyone is considering home care to keep their loved one out of a facility they will most likely encounter what I did. For my dads situation, being approved for Medicaid didnt mean he is receiving all of his care free.  His care is being partially paid for and the family must pay the rest so one should decide if the return on investment makes sense for their situation.  This process must be renewed annually and I was advised that Family First Firm will assist each year with that.  Family First Firm will get the job done within the guidelines of the Medicaid laws.  I believe this would have been extremely difficult for me to navigate on my own as it was difficult enough for them and they are experienced with this.  They even advised me how frustrated they were with my case due to all the rejections and requests for additional information.  Every case is different and I can only speak for my own but go into the process being educated that it could require a lot of work on the clients part and you may still be responsible to pay for a portion of care out of your pocket.