Commercial Auto & Truck Insurance Boca Raton - Boca Raton (FL)

M. B. Rayna is simply AMAZING! Finally, an agent that is patient and kind, speaks with a smile, and is incredibly thorough. She is an absolute delight. The quote I received was most impressive and Rayna was always available to answer my questions. The Google reviews did not lie about her. She is unquestionably the best in her field. I marvel at her professionalism and benevolence, and appreciate her recognizing my basic worth and value as a person. Her employer has a most valuable treasure, and I will be sure to let them know. Im looking forward to having her as my insurance agent. Now, all that’s needed is Raynas picture above this AI Overview because this describes her perfectly. AI Overview The epitome of what an insurance agent should be The ideal insurance agent is a trusted advisor who consistently demonstrates the following qualities: 1. Client-focused and empathetic * Understanding Needs: They prioritize understanding the clients individual circumstances, concerns, and goals through active listening and insightful questions. * Tailored Solutions: They develop personalized insurance programs and solutions that genuinely address each clients specific risks and needs, rather than promoting a one-size-fits-all approach. * Empathetic Approach: They demonstrate genuine care and emotional intelligence, recognizing that insurance can be a complex and sometimes emotionally charged subject for clients facing difficult situations or concerns about their well-being. 2. Knowledgeable and expert * Comprehensive Knowledge: They possess deep knowledge of various insurance products, industry trends, and regulatory requirements, according to Goosehead Insurance. * Clear Explanations: They can articulate complex insurance concepts in a clear, concise, and understandable manner, avoiding jargon and technical terms that might confuse clients. * Continuous Learning: They are committed to ongoing learning and staying updated with industry changes and evolving client needs, notes Goosehead Insurance. 3. Trustworthy and ethical * Honest and Transparent: They are upfront and honest in all communications, providing accurate information about policies, terms, limitations, and potential conflicts of interest. * Ethical Conduct: They adhere to high ethical standards, prioritize the clients best interests, and build trust through integrity and responsibility. 4. Exceptional communicator * Active Listening: They are attentive and receptive to client concerns, asking clarifying questions and summarizing information to ensure mutual understanding. * Clear and Concise: They communicate effectively, both verbally and in writing, explaining complex policies in a way that is easy for clients to grasp. * Responsive: They are readily available and promptly respond to client inquiries, emails, and calls, demonstrating dedication and reliability. 5. Proactive and supportive * Regular Check-ins: They maintain contact with clients beyond the initial sale, providing regular updates, addressing changes in circumstances, and conducting policy reviews. * Anticipating Needs: They take a proactive approach, anticipating client needs and potential coverage gaps, and offering solutions before issues arise. * Claim Assistance: They provide support and assistance throughout the claims process, advocating for the client and helping ensure accountability for the coverage provided. In essence, the epitome of an insurance agent is someone who combines deep product knowledge with exceptional interpersonal skills, a client-first approach, unwavering ethics, and a commitment to providing ongoing support and guidance. MB

Joanna Alfaro Everyone is always so attentive. Feels like family.

B Angela (Angela B) Im so impressed with my experience with Katrina. She was so nice and knowledgeable. I have had to deal with so many agents trying to find new insurance for my daughter. Katrina was so patient and helpful. Refreshing to have someone that actually knows what she is talking about and able to help me understand what Im looking for. I would give me more stars if I could

Joel Miller One of the friendliest bunch of people I have met. They will go out of their way to help you get the appropriate insurance at some of the most reasonable prices.

Us Two MEDINA Initially, we approached the prospect of engaging an agent outside of The Villages with some reservation, and we have deliberately delayed this review for eight months to ensure a comprehensive evaluation. From the initial phone contact with Amanda to the finalization of your policy by Dina, followed by the subsequent addition of your golf cart by Julianna and the successful transfer of your sons coverage by Angela, the interactions have consistently demonstrated respect and genuine care. This level of service is uncommon, yet undeniably present. While we have not previously submitted a review, their exceptional performance warrants this acknowledgment.

janice guglielmi Outstanding customer service from Tatiana Alvarez. She goes “above and beyond” to help clients. You will not be disappointed with the excellent service. Thank you, Janice Guglielmi

Love Life I recommend this agency if you appreciate personal, knowledgeable, and timely service. Thanks Jeff! Michael J

Beverly Bijou A agent you can trust! Michelle went above and beyond to get me the best quote. She asked me multiple questions that the previous agent I visited did not which ended up helping me save a ton on my monthly payment. Was in and out in no more than 30 minutes with full coverage insurance for my Tesla. Believe the reviews, this place is legit!

Barbara Pickell As Treasurer of my Homeowners Association, it is reassuring that I can rely on Newman Insurance for prompt and accurate information. When we changed our Agency to Newmans last year, we discovered we had a policy we didnt need (saved money on that), but also discovered we had a building that had never been insured! (We had to add a policy.) Whenever we have questions, the staff is always knowledgeable and helpful. I highly recommend Newman Insurance Agency.