Charles Schwab - Gainesville (FL)

5 /5 neal cohen: This was at a satellite Charles Schwab office. It is relatively small but the people working there work as a team so if the person I usually use is not in I can get the exact information I need. Very helpful and quick. They understand what Im looking for and guide me correctly. Quick and helpful

5 /5 Ed Hammond: After multiple calls to "customer service," in the cloud , I decided it was hopeless, and a complete waste of time and things were getting real complicated very rapidly.. I was leary of going into the office , fearing more of the same .. Then there was Julia , who was really on top of things and fixed everything very rapidly .. When we got there she was already familar with all the stuff I had messed up and we started from scratch and she already had printed out the correct forms.. She has a way of explaining all of Schwab jargon in plain English, and was very helpful in every way

1 /5 Scammers FuckYou: Very unprofessional. I tried to open an account at age 37, and they refused me because my mother with dementia, mental illness and Munchausen by Proxy told them not to open my account. Im a grown man not living with my mommy. Get a reality check. What kind of professionals let a mommy control a grown mans financial status? They violated my privacy rights altogether by sharing an adults account status with an adult who has zero rights to the information. Think about who they will be sharing YOUR information with if they did this to me. Your neighbor? Your crazy relatives? Your boss?

1 /5 Elijah: I made the terrible mistake of moving all of my finances over to Schwab a couple of months ago because they supposedly have the best debit card in the industry for travel, and I am traveling on a world wide vacation this year. Words cannot begin to describe my level of hatred for this company at this point. Literally every single day, without fail, they decide to block my debit card and stop me from making transactions, which means I then have to make a 20-minute phone call to ask them for permission to please allow me to spend my money. EVERY SINGLE DAY. Imagine trying to enjoy a vacation and being constantly held up trying to make a call like this over and over and OVER AGAIN. And the best part, of course, is that I cannot change banks now because I am not in the United States so I am stuck with this POS bank for the rest of my trip. I cannot urge you enough to avoid banking here. Reviewing my phone log for the past two weeks, I have spent more than 3 HOURS on the phone with Schwab, and the conversation is always the same. Im trying to buy something and my card is blocked. Please unblock it. DAY AFTER DAY DAY AFTER DAY AFTER DAY.

5 /5 Ayacel Mejia: This office at Gainesville have not closed at all and has been there to take care of present clients and future ones too. With all the precautions that are needed at this time because of the virus COVID19.