Brightway Insurance, The Kassar Agency - Naples (FL)

Ned James I would like to take this time to personally THANK Gabriela Ribot. She is the BEST. Her customer service was nothing less than AMAZING. She is so passionate with the way she treats her clients that she absolutely goes the EXTRA MILE. I was in desperate need of a new car and she assisted me with finding the best policy around. When i got to the dealership ... she worked after works with me assuring me that i would be assisted to completion. She was able to get EVERYTHING done, and her attention to detail was impecable. I honestly felt as if I was being helped by a family member with the way she treated my case with such compassion. When i call moving forward I ONLY WANT HER!!!! ESTRELLA IS LUCKY TO HAVE HER.

levdog100 Pablo was so easy to speak with. You are lucky to have him. His communication skills were fabulous. He answered many questions and directed me to your sales dept for further questions. Great job Pablo.

John Benincasa Rebecca and her staff have been the folks that I have trusted with my home and auto insurance for over 10 years! She has saved me a lot of $$ while making sure I have the coverages I need to give me peace of mind! I have confidence she can do the same for you!

Aurelio Casillas I’ve never had an easier time with insurance. Getting approved was quick and they made sure I got exactly what I needed without upselling.✨

Josephine Amico I recently had the pleasure of working with Gia to secure homeowners insurance, and I could not be more grateful for her help! She was patient, knowledgeable, and incredibly responsive to all of my questions and needs. As a single mother, tasks like this can feel overwhelming, but she made the entire process completely seamless! Not only did she make me feel at ease every step of the way, but she also provided a premium quote that was far more affordable than any other company I had checked. I’m so impressed with her service that I’ll be reaching out to bundle my auto insurance with her next. Highly recommend!

Steve Excellent experience working with this company. They helped me secure a new home insurance policy, stress-free. My agent- Crystal was very detailed, patient and easy to work with. Such a breath of fresh air in terms of customer service. I am glad I chose them for my insurance needs! Highly recommended.

Sara Schulz BEWARE!!! Please do your due diligence before having anything to do with this "company". Public records will show you all you need to know about the female that "runs" this homemade agency. When you begin your search of her name you will see why I use that term. Feel free to look at what has transpired in the other states and agencies that she worked for and of course, one of the most important aspects when choosing someone that you need to be professional and hold a standard of excellence....the local courthouse public records (for Indian River County) when inputing her name and what transpired when she was asked information under oath. She has absolutely no integrity whatsoever and I owe it to anyone looking her up as a potential person to trust with any financial aspect of insurance or other investment of time or money to BEWARE!!!

Dariana Aleman I want to give 5 stars my company opened last week. Daramis and Anais have helped me within 24 hours to get my company car insured on the road with the best prices in town and also add my liability insurance. I will never go elsewhere highly recommend customer service 5 stars, easy any time needed they are available. Oh and my new lease (personal insurance) while I was at the dealer at 8 pm last SATURDAY they insured my car before it left the lot. Must I say more! Call now !