Bates Hewett & Floyd Insurance - St. Augustine (FL)

A. Jill Sparks Not only do we use Thompson-Walden for our personal insurance needs, we use them for business, and recommend to our clients as well. Kelly is always super quick turning around an insurance quote for us, highly recommend their services!!

Loren Arce I cannot say enough great things about Lori at State Farm! From the very beginning, she was incredibly knowledgeable, patient, and truly cared about helping me find the best coverage for my needs. She took the time to explain everything clearly, answered all my questions, and made the whole process feel easy and stress-free. Her professionalism and warmth are unmatched—I felt like I was in the best hands the entire time. If you’re looking for someone who goes above and beyond for their clients, Lori is the one. Absolutely amazing service!

Latavia Mickens Ive been dealing with them for many years. And Im so happy with the customer service and professionalism. Thx u

VALERIE BRIDGES Griffin Insurance has taken great care of all my family’s insurance needs for years. From auto, homeowners, renters, etc. I wouldn’t think of changing for anything. I rest easy knowing whatever may come, I can count on Griffin Insurance.

Robert Wade I am very satisfied with Malissa’s service. Malissa was knowledgeable and professional during our conversations and delivered the policy that was absolutely superior to previous quotes from other agencies.

Rob V If we could give a 10 we would. We’ve been with State Farm for a couple decades starting in Indiana both house and auto. Moved to Fl in 2015 staying with State Farm and never having a claim, then my wife was a pedestrian and struck by a vehicle in Lynn Haven, not familiar with a No Fault state and the process, Kirsten led us through the process explaining things and sending forms as needed, things went flawless. Then 2 yrs later there was question about our homeowners insurance during an update to our policy. Once again Kirsten led us through the process sending photos, forms etc for us She continually checked on the status and kept us updated on our policy even though she didn’t have to. State Farm isn’t the cheapest insurance and I’m sure we could find cheaper but to find that level of customer service and caring would be highly doubtful. It’s people like her that keep us coming back and wanting to continue business there.

Idania Pino I had a wonderful experience getting help from Ana Maria at USA General Insurance Corporation. From the very beginning, she was incredibly professional, responsive, and genuinely kind. She took the time to walk me through my options, answer all of my questions thoroughly, and made the entire process feel smooth and stress-free. Ana Maria’s attention to detail and commitment to excellent service truly stood out. It’s rare to find someone so dedicated not only to their work but also to the people they serve. I felt cared for and confident in my decisions thanks to her guidance.

Sandy Patterson We have gotten the best personal care from this agency. We carry auto and home owners policies here. Jim is always willing to check for better coverage/price and it is so nice to know that there is a real person to speak to regarding our policies. And here is a real plus, the office almost always actually answer the phones!

John Finney What a great family business..... My personal experience with Fhc insurance is that every member that works there are extremely caring and friendly and will go out of their way to make sure that you leave completely satisfied...... If you would like to go somewhere,where you dont feel intimidated and are made to feel like family and at the same time find you the best policy possible then this is the place for you

Christy Simms Well I was unhappy with my coverage so I called Rusty and he helped me so much and fixed everything for me. I would highly recommend him for your insurance needs. Thanks again Rusty...God bless...