Weiss Aaron CPA - Arcata (CA)

Alysa Stanford The Branch Manager here is standout. Worked very hard on an issue we were having with mortgage credit reporting. Followed up with us daily until issue was resolved. Found it to be the cleanest, quietest, and most professional bank in the area. The ATM is newer and feels more secure than neighboring banks. Chase has a wealth of products and services that make it very easy to do business and banking out of the area. Despite my credit reporting issue, having a Chase mortgage has been a positive experience and their customer service has been excellent. They always make me feel like a valued customer, are helpful and kind.

Margaux Poupard Sonny is very straightforward, and that makes the process so much easier. He went above and beyond for us, always responds quickly no matter where he is. He always made us feel like a priority and listened to us. He also put us in touch with our realtor, and together we made a great team.

Deirdre Jones I applied for a small loan one morning, didnt find out if I was approved or not until later the following morning. It was supposed to be a quick process. After they pulled my credit, they realized that GI Bill housing allowance doesnt count as guaranteed income. Why they couldnt tell me that before pulling my credit upsets me a little, otherwise I wouldnt have applied and hurt my credit. What job is guaranteed anyway? Sure I might get a low GPA and have to pay it back, but someone on a job can make a simple mistake and get fired. It makes no sense to me and I wasted so much time. I guess this will help anyone else in my position. The staff were pretty friendly overall despite the flawed policies.

Jennifer Santos The customer service is excellent, the staff is very friendly, and they always ask you to confirm your shipping information before placing your order, which I find very professional. I highly recommend this place for shipping abroad.